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Image of Hyatt Place Richmond/Arboretum
Image of Hyatt Place Richmond/Arboretum
Image of Hyatt Place Richmond/Arboretum
Image of Hyatt Place Richmond/Arboretum
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Image of Hyatt Place Richmond/Arboretum
Image of Hyatt Place Richmond/ArboretumImage of Hyatt Place Richmond/ArboretumImage of Hyatt Place Richmond/ArboretumImage of Hyatt Place Richmond/Arboretum

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Safe area

Business

Family

Pet-friendly

City

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Hyatt Place Richmond/Arboretum

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8.1

Good (1,366 ratings)

Richmond, United States - 

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2 km Johnston-Willis Hospital

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2.5 km Chesterfield Towne Center

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2.5 km Chippenham Hospital

Hotel Overview

Hyatt Place Richmond/Arboretum is a well-regarded hotel based on user reviews. It has garnered praise for various aspects of its service and facilities, but like any establishment, it also has areas where it faces criticisms. Below, both the positive and negative aspects of this hotel, as highlighted by guests, are outlined in ordered lists.

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Hotel highlights

Cleanliness

Breakfast

Restaurant

  1. Comfortable Rooms: Guests frequently mention the comfort of the rooms, highlighting the cleanliness and spaciousness as standout features.
  2. Convenient Location: The hotel's location is praised for being convenient, making it easy for guests to access local attractions and essentials.
  3. Friendly Staff: Many reviews commend the staff for their exceptional service, noting their friendliness and helpfulness throughout the stay.
  4. Good Amenities: The hotel's amenities, including the fitness center and breakfast options, receive positive feedback for adding value to the guest experience.
  5. Reasonable Price: Guests appreciate the hotel for offering good value, considering the quality of accommodations and services provided.
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Area for improvement

Bathroom

Accessibility

Air Conditioning

  1. Insufficient Parking: Some guests find the parking facilities to be lacking, both in terms of space and convenience.
  2. Noisy Environments: Noise issues, either from within the hotel or the surrounding area, have been a point of contention for some guests, affecting their stay.
  3. Room Maintenance Issues: There are occasional reports of maintenance issues within the rooms, such as malfunctioning appliances or wear and tear.
  4. Slow Check-In/Check-Out Processes: A number of guests have expressed dissatisfaction with the speed of the check-in and check-out processes, finding them to be slower than expected.
  5. Occasional Cleanliness Concerns: While the rooms are generally praised for being clean, there have been sporadic complaints regarding the cleanliness of certain areas.

Amenities

Extra beds/cribs

Grocery/Convenience store

Pet friendly

Pool

Breakfast included

Parking available

Parking available

Housekeeping

Gym

Gym

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Related hotel videos

Score icon8.1

RateScore

Total 1,366 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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7.9

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8.2

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booking

399 Reviews

7.9 / 10

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expedia

967 Reviews

8.2 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Cleanliness

Breakfast

Sleep

Restaurant

Location

Bathroom

Amenities

Atmosphere

Kitchen

Food

Fitness

Family

Bar

Business

Accessibility

Entertainment

Air Conditioning

Pets

Wi-Fi

Parking

Nightlife

Gym

Pool

Cleanliness was mentioned 168 times

26% Negative68% Positive

Reviews based on Cleanliness

User image
Tinny Howe4 months ago
5/5Google icon

We stayed for a week with the Hyatt and this was a wonderful experience. The staff here is simple amazing and so sweet. Each day we were greeted, doors were opened for us, and if we needed something it was taken care of. Staying here daily we seen how they kept this hotel so clean. I would see daily wipe downs of almost everything here. Breakfast was hot and really good as well. The only downside of the whole stay was paying for parking. Just be prepared for that on top of your room charge. We would definitely stay here again.

User image
Randall K4 months ago

This property is always a pleasant experience. The staff is very friendly and attentive. The property itself has some of the cleanest well decorated rooms around. My favorite place to stay in Richmond. Even the high traffic common areas are spotless and that is almost always a problem at hotels.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 127

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Number of floors 6

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Number of buildings/towers 1

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

11

Download

205

Upload

73

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Johnston-Willis Hospital

2 km

Chesterfield Towne Center

2.5 km

Chippenham Hospital

2.5 km

University of Richmond

5.5 km

River City Sportsplex

6 km

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Getting around

Richmond Main Street Station

7 km

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Airports Nearby

Richmond Intl. Airport (RIC)

12 km

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Restaurants

Cookout

1 km

Golden Corral

1 km

McDonald's

490 m

Kickback Jack's

1.5 km

Olive Garden

1.4 km

Street View

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.4 - $3.7

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Coffee

$2.8 - $5.5

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Beer 0.5L

$1.6 - $4

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Meal, inexpensive restaurant

$14.8 - $27.7

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Public transport, one-way ticket

$0.8

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Taxi 1km (normal tariff)

$1.4 - $1.4

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Meal for 2 people, mid-range restaurant, three-course

$46.1 - $110.6

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Bottle of mid-range wine

$8.3 - $13.8

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McMeal at McDonalds

$7.4 - $10.1

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Coke/Pepsi 0.33L

$1.8 - $2.3

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Public transport, monthly pass

$27.7

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Gasoline (1 liter)

$0.7 - $0.9

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Mobile phone monthly plan

$39.6 - $73.8

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Fitness club, monthly fee

$27.7 - $64.5

Weather In Richmond

°C
°F

Precipitation In Richmond

mm
in

Air Quality

Moderate

PM2.511

PM1023

28

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome

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