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Image of Carte Hotel San Diego Downtown, Curio Collection by Hilton
Image of Carte Hotel San Diego Downtown, Curio Collection by Hilton
Image of Carte Hotel San Diego Downtown, Curio Collection by Hilton
Image of Carte Hotel San Diego Downtown, Curio Collection by Hilton
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1/5

Image of Carte Hotel San Diego Downtown, Curio Collection by Hilton
Image of Carte Hotel San Diego Downtown, Curio Collection by HiltonImage of Carte Hotel San Diego Downtown, Curio Collection by HiltonImage of Carte Hotel San Diego Downtown, Curio Collection by HiltonImage of Carte Hotel San Diego Downtown, Curio Collection by Hilton

Safety index

79 out of 100

Show All Photos

Safe area tag

Safe area

Business

Pet-friendly

Adventure sport

Romantic

City

Carte Hotel San Diego Downtown, Curio Collection by Hilton

Rating icon

8.5

Good (2,561 ratings)

San Diego, United States - 

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Location icon

420 m Waterfront Park

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700 m Maritime Museum of San Diego

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770 m B Street Cruise Ship Terminal

Hotel Overview

Carte Hotel San Diego Downtown is a popular accommodation choice that has garnered mixed reviews from guests. Here’s a summary based on user feedback.

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Hotel highlights

Property

Location

Bar

  1. Location: Guests love its convenient location, making it easy to explore nearby attractions.
  2. Views: Many praise the stunning views of the city and waterfront from their rooms.
  3. Modern Amenities: The hotel's modern facilities and amenities, including a rooftop pool, have been highlights for numerous guests.
  4. Comfortable Rooms: The rooms are frequently described as comfortable, clean, and well-equipped.
  5. Helpful Staff: The staff's friendliness and willingness to help are frequently commended by guests.
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Area for improvement

  1. Parking Issues: A common complaint involves difficulties with parking, including limited spaces and high costs.
  2. Noise Levels: Some guests have reported being disturbed by noise from surrounding areas, particularly at night.
  3. Extra Charges: Unexpected extra charges, such as for amenities and services, have been a point of contention for some.
  4. Room Size: A few guests found the room sizes to be smaller than expected, which impacted their comfort.
  5. Occasional Maintenance Issues: There have been occasional reports of maintenance issues within the rooms or hotel facilities.

Amenities

Breakfast available

Breakfast available

Pool

Parking available

Parking available

Hot Tub

Hot Tub

Pet friendly

Pet friendly

Free WiFi

Laundry

Laundry

Restaurant

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Related hotel videos

Score icon8.5

RateScore

Total 2,561 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.6

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8.3

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8.4

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4.2/5

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4.5/5

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agoda

30 Reviews

8.6 / 10

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booking

341 Reviews

8.3 / 10

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expedia

1,000 Reviews

8.4 / 10

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google

745 Reviews

4.2 / 5

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tripadvisor

445 Reviews

4.5 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

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745+ People Are Talking

Property

Service

Location

Amenities

Cleanliness

Bar

Fitness

Food

Bathroom

Parking

Atmosphere

Sleep

Gym

Breakfast

Pool

Accessibility

Entertainment

Family

Restaurant

Hot Tub

Business

Transit

Safety

Nightlife

Nature

Kitchen

Air Conditioning

Wi-Fi

Wellness

Property was mentioned 260 times

18% Negative75% Positive

Reviews based on Property

User image
Ryan Henderson3 months ago
5/5Google icon

Very good hotel, great location, staff where good, the rooftop lounge is nice, rooms are clean and modern. My only complaint would be that of the new building next door restricts the view, now this ain’t your fault but it would be nice if y’all would update the pictures and “expectations” of what you will see from your room. Overall it was good, and would return

User image
Alex Chavez5 months ago
2/5Google icon

Nice hotel. Otherwise, there were a few experiences during my stay which contributed to my rating. 1. I came back to an uncleaned room the second day. I was told by the staff I had to let them know my cleaning preferences if I wanted a clean room everyday. However, no one explained any of this when I checked in. 2. There was one night where I came back to my room and the key wouldn’t work. I went downstairs to get a new set of keys, but this did not work to no avail. My partner phoned the front desk letting them of the problem and they asked us to wait a few minutes to try the keys again or come down for a new pair of keys. This was not a satisfactory experience as they should have come up and assisted us, especially since the keys didn’t end up being the problem. They eventually sent up a maintenance worker to change the lock’s battery that ran out of power. I’m not sure why the staff wasn’t more proactive in this situation. 3. I asked the staff at the restaurant a question regarding the daily amenity credits we have for use as there was some confusion on the bill. The waiter simply redirected to ask the front desk staff. This reflects poorly on my overall experience as it appears that no one in this hotel seems to take responsibility or ownership to proactively resolve my concerns or questions throughout my stay. 4. Room quality. Other than the getting-locked-out-of-my-room-at-night situation, the shower enclosure wasn’t sealed properly which led to water running all over the bathroom leading up to the hallway/entrance. I also ran out of body wash one of my nights, which leads me to believe that the cleaning staff doesn’t regularly top off or check the supply levels of the room. Overall I’m extremely dissatisfied with my overall experience as I’ve had better service and facilities from even 3-star hotels. Please do better!

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

Bullet point

Total number of rooms 246

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

17

Download

202

Upload

146

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Waterfront Park

420 m

Maritime Museum of San Diego

700 m

B Street Cruise Ship Terminal

770 m

Port of San Diego

770 m

San Diego Convention Center

1.33 km

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Getting around

Courthouse Station

350 m

San Diego Santa Fe Depot

490 m

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Airports Nearby

San Diego Intl. Airport (SAN)

4.5 km

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Restaurants

King and Queen Cantina

280 m

Craft & Commerce

280 m

Above Ash Social

Nearby

Extraordinary Desserts

140 m

Burgeon Beer Company

350 m

Street View

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Daytime safety

78 out of 100

Safe

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Nighttime safety

53 out of 100

Risky

San Diego safety index

Safety

Crime

79

Overall Safety Index

Safe

An average rating of the six safety categories

79 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

71

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

73

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Property safety

Safe

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Likelihood of theft.

lowhigh

63

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

69

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

41

Overall Crime index

Moderate

An average rating of the crime categories

41 out of 100

Property crime severity

Moderate

52

Crime category icon

Mugging or robbery  35/100

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Car theft  40/100

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Car break-ins  51/100

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Home break-ins  39/100

Violent crime severity

Low

39

Crime category icon

Physical attacks  33/100

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Racism or religion motivated attacks  22/100

Other crime severity

Moderate

44

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Insult or harassment in public  36/100

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Corruption or bribery  38/100

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Drug problem  54/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.9 - $2.7

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Coffee

$2.7 - $7.3

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Beer 0.5L

$1.6 - $3.3

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Meal, inexpensive restaurant

$12.8 - $45.7

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Public transport, one-way ticket

$2.3 - $3.7

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Taxi 1km (normal tariff)

$1.6 - $3.4

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Meal for 2 people, mid-range restaurant, three-course

$54.8 - $146.1

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Bottle of mid-range wine

$7.3 - $18.3

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McMeal at McDonalds

$9.1 - $13.7

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Coke/Pepsi 0.33L

$1.8 - $4.1

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Public transport, monthly pass

$65.7 - $90.4

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Gasoline (1 liter)

$1.1 - $1.5

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Mobile phone monthly plan

$36.5 - $161.6

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Fitness club, monthly fee

$36.5 - $182.6

Weather In San Diego

°C
°F

Precipitation In San Diego

mm
in

Air Quality

Moderate

PM2.59

PM1019

34

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

Clock Icon

Check in after 16:00

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Check out until 11:00

Children welcome

Pets welcome

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