RatePunk Logo
Image of Omni San Diego Hotel
Image of Omni San Diego Hotel
Image of Omni San Diego Hotel
Image of Omni San Diego Hotel
icon

1/5

Image of Omni San Diego Hotel
Image of Omni San Diego HotelImage of Omni San Diego HotelImage of Omni San Diego HotelImage of Omni San Diego Hotel

Safety index

79 out of 100

Show All Photos

Safe area tag

Safe area

Business

Pet-friendly

Adventure sport

City

Shopping

Omni San Diego Hotel

Rating icon

8.9

Good (5,005 ratings)

San Diego, United States - 

show on map
Location icon

140 m Petco Park

Location icon

280 m San Diego Convention Center

Location icon

700 m New Children's Museum

Hotel Overview

The Omni San Diego Hotel is a well-regarded establishment that receives positive feedback from many of its guests. It offers a range of amenities and services designed to provide a comfortable and enjoyable stay. However, like any destination, it has its share of criticisms along with the accolades.

Thumbs up icon

Hotel highlights

Service

Property

Location

  1. Location: Central location, making it convenient for guests to explore the city and its attractions.
  2. Customer Service: Staff are noted for being friendly and attentive, enhancing the overall guest experience.
  3. Room Comfort: Rooms are described as clean, spacious, and well-appointed, ensuring a comfortable stay.
  4. Amenities: The hotel offers a variety of amenities which are well-maintained and appreciated by guests.
  5. View: Many guests admire the wonderful views from their rooms, adding a special touch to their stay.
Thumbs down icon

Area for improvement

Kitchen

  1. Pricing: Some guests find the hotel and its services to be on the expensive side.
  2. Additional Fees: Unexpected fees and surcharges can come as a disappointment to guests.
  3. Internet Service: Complaints about the reliability and speed of the WiFi service have been noted.
  4. Noise Levels: Noise from surrounding areas or within the hotel can sometimes affect the peacefulness of a stay.
  5. Food Quality: Although some enjoy the dining options, others find the food to be below their expectations.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Pool

Pet friendly

Pet friendly

Parking available

Parking available

Spa

Laundry

Laundry

Air conditioning

Air conditioning

Youtube Icon

Related hotel videos

Score icon8.9

RateScore

Total 5,005 Reviews

Info icon

RateScore is average rating from most popular providers

Blended Web Rating

Icon

8.7

Icon

4.5/5

Icon

booking

1,735 Reviews

8.7 / 10

Icon

google

3,270 Reviews

4.5 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

3,270+ People Are Talking

Service

Property

Location

Cleanliness

Amenities

Atmosphere

Sleep

Bathroom

Parking

Business

Fitness

Food

Bar

Breakfast

Pool

Nature

Wi-Fi

Accessibility

Transit

Kitchen

Family

Restaurant

Gym

Nightlife

Couples

Hot Tub

Safety

Air Conditioning

Spa

Pets

Wellness

Entertainment

Service was mentioned 940 times

9% Negative87% Positive

Reviews based on Service

User image
Heidi S1 month ago
1/5Google icon

Wanted to share my experience that I had here over the summer because I don’t want it to happen to anyone else and my issues were never resolved. I stayed here because I was visiting out of town and attending a Padres game and it was a convenient location. I was shocked when I walked to my room to find dirty wine glasses just sitting outside of my door. I then walked in to find some weird brown smear on the floor. This was all within 1 minute of getting in my room. I overlooked this and decided to just inform the front desk of this as my husband and I were leaving to go for a drive. This was around 5pm. We got back at around 8pm and the glasses were still there and no one had communicated with us about anything. We then left again around 11pm to grab something to eat and they were still outside our door. We got back a little after midnight and they were finally removed. While this was upsetting that it wasn’t taken care of sooner, we didn’t make a big deal out of it. This is where things get worse. I woke up the next morning to take a shower and the drain was clogged and I was standing in water while showering that wasn’t draining properly. On top of that, I got out to dry off and the towel was stained. I have pictures attached to show this. We then went to check out and I informed the receptionist of the issues and they apologized and took off $85 after I had just spent close to $500 for my one night stay. I then emailed customer service and they believed the $85 was enough compensation for dealing with terrible customer service and unsanitary conditions. I will never be staying at the hotel again despite the great views and proximity to Petco Park.

User image
Jeff Biddy2 months ago
5/5Google icon

Very nice hotel. Excellent location for access to superb dining and site seeing. Just across the street from the Convention center and the Embarcadero. Easy walk to the Midway and cruise port. Staff were very helpful especially the concierge. They are in the process of updating rooms so will be even better in the coming months.

Hotel Quality

Info icon

The quality chart is based on how hotel ratings changed over time.

Mar, 2023May, 2023Now

General Info

Bullet point

Total number of rooms 511

Bullet point

Number of floors 21

Bullet point

Number of buildings/towers 1

Bullet point

Year Built 2004

WiFi Quality

icon

Download, Mbps

icon

Upload, Mbps

Ping, ms

Idle

10

Download

167

Upload

85

Wifi Speed Is Good For

icon

web browsing

icon

HD online movies

icon

group video calls

icon

online streaming

icon

4K online movies

icon

online gaming

Choose Room

Location Area Map

icon

What's nearby

Petco Park

140 m

San Diego Convention Center

280 m

New Children's Museum

700 m

Seaport Village

910 m

B Street Cruise Ship Terminal

1.5 km

icon

Getting around

Gaslamp Quarter Station

140 m

San Diego Santa Fe Depot

6 km

icon

Airports Nearby

San Diego Intl. Airport (SAN)

7 km

icon

Restaurants

Padres Members' Lounge

210 m

Lou & Mickey's

140 m

207 Bar

140 m

Bub's at the Ballpark

280 m

ALTITUDE Sky Lounge San Diego

210 m

Street View

Icon

Daytime safety

78 out of 100

Safe

Icon

Nighttime safety

53 out of 100

Risky

San Diego safety index

Safety

Crime

79

Overall Safety Index

Safe

An average rating of the six safety categories

79 out of 100

Icon

Women safety

Safe

Info icon

Likelihood of inappropriate behavior against women.

lowhigh

67

Icon

Physical safety

Safe

Info icon

Likelihood of injury due to harmful intent.

lowhigh

77

Icon

Property safety

Risky

Info icon

Likelihood of theft.

lowhigh

59

Icon

Political safety

Safe

Info icon

Potential for infringement of political rights or political unrest.

lowhigh

69

Icon

LGBTQ safety

Very Safe

Info icon

Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

Icon

Medical safety

Very Safe

Info icon

Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

41

Overall Crime index

Moderate

An average rating of the crime categories

41 out of 100

Property crime severity

Moderate

52

Crime category icon

Mugging or robbery  35/100

Crime category icon

Car theft  40/100

Crime category icon

Car break-ins  51/100

Crime category icon

Home break-ins  39/100

Violent crime severity

Low

39

Crime category icon

Physical attacks  33/100

Crime category icon

Racism or religion motivated attacks  22/100

Other crime severity

Moderate

44

Crime category icon

Insult or harassment in public  36/100

Crime category icon

Corruption or bribery  38/100

Crime category icon

Drug problem  54/100

Prices Around Property

Average Daily Costs Per Person

icon

Bottle of water 1.5L

$0.9 - $2.7

icon

Coffee

$2.7 - $7.3

icon

Beer 0.5L

$1.6 - $3.3

icon

Meal, inexpensive restaurant

$12.8 - $45.7

icon

Public transport, one-way ticket

$2.3 - $3.7

icon

Taxi 1km (normal tariff)

$1.6 - $3.4

icon

Meal for 2 people, mid-range restaurant, three-course

$54.8 - $146.1

icon

Bottle of mid-range wine

$7.3 - $18.3

icon

McMeal at McDonalds

$9.1 - $13.7

icon

Coke/Pepsi 0.33L

$1.8 - $4.1

icon

Public transport, monthly pass

$65.7 - $90.4

icon

Gasoline (1 liter)

$1.1 - $1.5

icon

Mobile phone monthly plan

$36.5 - $161.6

icon

Fitness club, monthly fee

$36.5 - $182.6

Weather In San Diego

°C
°F

Precipitation In San Diego

mm
in

Air Quality

Moderate

PM2.59

PM1019

34

Slider marker

Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

water icons

Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

traffic icons

Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

Clock Icon

Check in after 16:00

Clock Icon

Check out until 11:00

Children welcome

Pets welcome

Our Recent Articles