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Image of Grand Hyatt at SFO
Image of Grand Hyatt at SFO
Image of Grand Hyatt at SFO
Image of Grand Hyatt at SFO
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1/5

Image of Grand Hyatt at SFO
Image of Grand Hyatt at SFOImage of Grand Hyatt at SFOImage of Grand Hyatt at SFOImage of Grand Hyatt at SFO

Safety index

83 out of 100

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Safe area tag

Safe area

Business

Pet-friendly

Grand Hyatt at SFO

Rating icon

9.4

Excellent (3,480 ratings)

San Francisco, United States - 

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1.5 km Bayfront Park

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2 km Millbrae Station

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910 m San Francisco Intl. Airport Station

Hotel Overview

Grand Hyatt at SFO, situated in San Francisco, is known for its unique positioning and convenience for travelers. Based on a variety of user reviews, this hotel offers a blend of comfort, modernity, and seamless connectivity to the city and airport. Here's a breakdown of what guests have loved and what they believe could be improved.

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Hotel highlights

Property

Service

Transit

  1. Location and Convenience: Ideally situated for those flying in or out, offering easy access to the airport terminals.
  2. Room Quality: Modern, clean, and spacious rooms equipped with comfortable beds and great views.
  3. Amenities: High-quality on-site facilities including a fitness center, dining options, and meeting spaces.
  4. Sound Insulation: Exceptional soundproofing that ensures a peaceful sleep despite the close proximity to the airport.
  5. Customer Service: Staff are praised for their professionalism, friendliness, and responsiveness to guest needs.
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Area for improvement

  1. Pricing: Some guests feel the cost of a stay, along with the price of on-site services, can be on the higher side.
  2. Parking and Transportation: Limited or expensive parking options, and some guests faced challenges with the shuttle services.
  3. Internet Connectivity: While generally good, some guests reported issues with the Wi-Fi speed and reliability.
  4. Dining Options: Though available, the variety and price of the on-site dining options have been critiqued by some.
  5. Busy Atmosphere: Due to its proximity to the airport and popularity, the hotel can sometimes feel overcrowded.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Parking available

Parking available

Pet friendly

Pet friendly

Free WiFi

Gym

Gym

Air conditioning

Air conditioning

Restaurant

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Related hotel videos

Score icon9.4

RateScore

Total 3,480 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.5

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9.2

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9.6

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4.7/5

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agoda

55 Reviews

8.5 / 10

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booking

1,408 Reviews

9.2 / 10

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expedia

1,215 Reviews

9.6 / 10

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google

802 Reviews

4.7 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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802+ People Are Talking

Property

Service

Transit

Location

Amenities

Cleanliness

Sleep

Atmosphere

Food

Bar

Bathroom

Breakfast

Accessibility

Parking

Fitness

Family

Business

Gym

Restaurant

Kitchen

Wi-Fi

Entertainment

Nature

Property was mentioned 242 times

5% Negative93% Positive

Reviews based on Property

User image
Alzila5 months ago
5/5Google icon

A fairly new property that is super convenient. Definitely a great place to stay if you are flying out of SFO.

User image
Tetski2020 JP1 year ago
2/5Google icon

The hotel is absolutely accessible to SFO airport, clean, and modern. Staff are polite and friendly except for the reception staff working on 2/19/2023, Natalia. She has poor customer service, who treated us like we can’t afford to pay in this hotel. She is unethical in dealing issues which we were not aware. First of all, she stopped us when we were about to go to our room. She mentioned issues that does not directly involve us, WITHOUT EVEN INTRODUCING HERSELF. Her manners disappointed us of our high expectation of Hyatt hotel since we have been loyal customers of Hyatt. We felt HARASSED AND HUMILIATED. We wondered if she has undergone training on how to promote customer satisfaction and if she is also aware of Hyatt’s code of ethics. No matter how elegant a structure of a building or a business property is, if the staff working has no manners, disrespectful and does not even make connections with their customers, it will ruin the company’s reputation. Natalia has left us a terrible experience in a company that we have high regards for the longest time.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Jun, 2023Now

General Info

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Total number of rooms 351

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

26

Download

236

Upload

259

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Bayfront Park

1.5 km

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Getting around

Millbrae Station

2 km

San Francisco Intl. Airport Station

910 m

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Airports Nearby

San Francisco Intl. Airport (SFO)

840 m

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Restaurants

The Centurion Lounge

2.5 km

Yankee Pier

2 km

San Francisco Giants Clubhouse

1.12 km

McDonald's

2.5 km

Gott's Roadside

980 m

Street View

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Daytime safety

64 out of 100

Safe

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Nighttime safety

33 out of 100

Unsafe

San Francisco safety index

Safety

Crime

83

Overall Safety Index

Very Safe

An average rating of the six safety categories

83 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

80

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

100

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Property safety

Risky

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Likelihood of theft.

lowhigh

46

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

76

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

94

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

62

Overall Crime index

High

An average rating of the crime categories

62 out of 100

Property crime severity

High

77

Crime category icon

Mugging or robbery  57/100

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Car theft  56/100

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Car break-ins  78/100

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Home break-ins  54/100

Violent crime severity

Moderate

59

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Physical attacks  56/100

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Racism or religion motivated attacks  36/100

Other crime severity

High

70

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Insult or harassment in public  65/100

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Corruption or bribery  48/100

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Drug problem  79/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.4 - $3.3

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Coffee

$3.7 - $8.2

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Beer 0.5L

$1.6 - $4.7

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Meal, inexpensive restaurant

$16.5 - $45.8

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Public transport, one-way ticket

$2.3 - $3.7

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Taxi 1km (normal tariff)

$2.3 - $2.8

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Meal for 2 people, mid-range restaurant, three-course

$73.3 - $229

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Bottle of mid-range wine

$11 - $27.5

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McMeal at McDonalds

$9.2 - $13.7

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Coke/Pepsi 0.33L

$2.3 - $5

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Public transport, monthly pass

$77.9 - $130.1

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Gasoline (1 liter)

$1.1 - $1.7

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Mobile phone monthly plan

$32.1 - $114.5

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Fitness club, monthly fee

$55 - $229

Weather In San Francisco

°C
°F

Precipitation In San Francisco

mm
in

Air Quality

Moderate

PM2.58

PM1016

45

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Heavy

Potential slowdowns and congestion, expect delays during peak travel times.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome (restrictions apply)

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