RatePunk Logo
Image of Hilton San Francisco Financial District
Image of Hilton San Francisco Financial District
Image of Hilton San Francisco Financial District
Image of Hilton San Francisco Financial District
icon

1/5

Image of Hilton San Francisco Financial District
Image of Hilton San Francisco Financial DistrictImage of Hilton San Francisco Financial DistrictImage of Hilton San Francisco Financial DistrictImage of Hilton San Francisco Financial District

Safety index

84 out of 100

Show All Photos

Safe area tag

Safe area

Business

Family

Pet-friendly

Shopping

City

Hilton San Francisco Financial District

Rating icon

7.9

Fair (14,179 ratings)

San Francisco, United States - 

show on map
Location icon

630 m Embarcadero Center

Location icon

910 m Union Square

Location icon

1.12 km San Francisco Museum of Modern Art

Hotel Overview

Hilton San Francisco Financial District is a hotel that has received mixed reviews from its guests. It's situated in a prime location, offering easy access to various tourist attractions and businesses in the city. Guests have highlighted both positive and negative aspects of their stay, contributing to a comprehensive view of what one can expect when booking a stay here.

Thumbs up icon

Hotel highlights

Location

Bar

Atmosphere

  1. Central Location: Conveniently situated in the Financial District, providing easy access to public transportation and attractions.
  2. Views of the City: Many rooms offer stunning views of the cityscape, enhancing the guest experience.
  3. Helpful Staff: The hotel staff has been praised for their helpfulness and professionalism.
  4. Comfortable Rooms: Guests have complimented the comfort and cleanliness of the rooms.
  5. Facilities: A range of facilities including a fitness center and business center, catering to different guest needs.
Thumbs down icon

Area for improvement

Sleep

Parking

Bathroom

  1. Wifi Charges: Additional charges for WiFi in rooms have been a common complaint among guests.
  2. Noise Levels: Reports of high noise levels from both within the hotel and the surrounding area have affected the comfort of some guests.
  3. Pricey On-site Amenities: Some guests felt that the on-site amenities, such as dining, were overpriced.
  4. Parking Fees: High parking fees have been a point of contention for those with vehicles.
  5. Outdated Decor: A number of reviews have mentioned that the hotel's decor feels outdated and could benefit from renovation.

Amenities

Microwave

Extra beds/cribs

Breakfast available

Breakfast available

Pet friendly

Pet friendly

Parking available

Parking available

Laundry

Laundry

Gym

Gym

Restaurant

Youtube Icon

Related hotel videos

Score icon7.9

RateScore

Total 14,179 Reviews

Info icon

RateScore is average rating from most popular providers

Blended Web Rating

Icon

7.6

Icon

7.4

Icon

8.8

Icon

3.9/5

Icon

4.0/5

Icon

agoda

384 Reviews

7.6 / 10

Icon

booking

2,444 Reviews

7.4 / 10

Icon

expedia

1,621 Reviews

8.8 / 10

Icon

google

4,769 Reviews

3.9 / 5

Icon

tripadvisor

4,961 Reviews

4.0 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

4,769+ People Are Talking

Property

Service

Location

Amenities

Cleanliness

Sleep

Parking

Bathroom

Accessibility

Food

Bar

Breakfast

Kitchen

Atmosphere

Wi-Fi

Business

Nature

Safety

Restaurant

Entertainment

Transit

Fitness

Nightlife

Air Conditioning

Family

Gym

Pets

Wellness

Couples

Pool

Spa

Property was mentioned 1246 times

34% Negative57% Positive

Reviews based on Property

User image
Gabrielle Sorapuru3 months ago
2/5Google icon

I am currently staying at this hotel and I must express extreme disappointment. The sole positive is the convenient location. As a frequent business traveler accustomed to four-star Hilton properties given my Diamond member status, I have rarely faced such poor treatment. Despite contacting the front desk ahead of time to request thorough cleaning due to severe animal allergies, it was evident upon my arrival that the room had been barely cleaned at all. The couch retained crumbs, the desk/table was covered in dust, and the shower/tub contained both dirt and an abundance of hair. When housekeeping was summoned to rectify the unsatisfactory condition of the bathroom, they debated back and forth with me regarding the cleanliness instead of resolving the issue promptly. Additionally, I had packages shipped in advance of my stay and was informed I would need to pay a $5 fee per parcel to claim them. This seems peculiar given front desk and bell staff are present. Later, I was informed by the front desk that they could not retrieve my second package as the back area contained excessive boxes making mine "too difficult to find". As I have already paid to receive my possessions on site, this excuse is inadequate. For a supposedly pet-friendly hotel, the lack of care shown to properly accommodate guests with animal allergies demonstrates negligence. Furthermore, the absence of basic cleanliness paired with unprofessional responses to legitimate concerns shows disrespect. As a Diamond loyalty member, I expect far better. The inability of staff to either deliver on promised standards or address complaints constructively reveals poor management. I urge this hotel to evaluate its operational gaps, employee training, and guest relations approach to prevent future major disappointments.

User image
Kate Hawk5 months ago
5/5Google icon

Maria at the front desk and Lou working in valet/porter went out of their way to make our wedding stay easy and special! As a bride with a lot on her plate, those extra hospitality touches mean a lot. The presidential suite is FANTASTIC and worth every penny. I highly highly recommend this hotel for any event where multiple guests are staying or you need a nice large space to get ready in. The beds are extremely comfortable, as are the pillows. Can’t really beat the location and the views on both sides of the building are beautiful. I’ll definitely be staying here again after the wedding when we come to visit SF. Thank you!

Hotel Quality

Info icon

The quality chart is based on how hotel ratings changed over time.

Mar, 2023May, 2023Now

General Info

Bullet point

Total number of rooms 544

Bullet point

Number of floors 27

Bullet point

Number of buildings/towers 1

Bullet point

Year Built 1971

WiFi Quality

icon

Download, Mbps

icon

Upload, Mbps

Ping, ms

Idle

17

Download

108

Upload

32

Wifi Speed Is Good For

icon

web browsing

icon

HD online movies

icon

group video calls

icon

online streaming

icon

4K online movies

icon

online gaming

Choose Room

Location Area Map

icon

What's nearby

Embarcadero Center

630 m

Union Square

910 m

San Francisco Museum of Modern Art

1.12 km

Moscone Convention Center

1.33 km

Lombard Street

1.5 km

icon

Getting around

San Francisco Station

1.5 km

Chinatown-Rose Pak Stop

280 m

icon

Airports Nearby

San Francisco Intl. Airport (SFO)

13.5 km

icon

Restaurants

R & G Lounge

210 m

750 Restaurant & Bar

210 m

Li Po Cocktail Lounge

140 m

Enjoy Vegetarian Restaurant

210 m

Z & Y Restaurant

210 m

Street View

Icon

Daytime safety

64 out of 100

Safe

Icon

Nighttime safety

33 out of 100

Unsafe

San Francisco safety index

Safety

Crime

84

Overall Safety Index

Very Safe

An average rating of the six safety categories

84 out of 100

Icon

Women safety

Very Safe

Info icon

Likelihood of inappropriate behavior against women.

lowhigh

94

Icon

Physical safety

Very Safe

Info icon

Likelihood of injury due to harmful intent.

lowhigh

100

Icon

Property safety

Risky

Info icon

Likelihood of theft.

lowhigh

59

Icon

Political safety

Very Safe

Info icon

Potential for infringement of political rights or political unrest.

lowhigh

90

Icon

LGBTQ safety

Very Safe

Info icon

Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

Icon

Medical safety

Risky

Info icon

Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

58

62

Overall Crime index

High

An average rating of the crime categories

62 out of 100

Property crime severity

High

77

Crime category icon

Mugging or robbery  57/100

Crime category icon

Car theft  56/100

Crime category icon

Car break-ins  78/100

Crime category icon

Home break-ins  54/100

Violent crime severity

Moderate

59

Crime category icon

Physical attacks  56/100

Crime category icon

Racism or religion motivated attacks  36/100

Other crime severity

High

69

Crime category icon

Insult or harassment in public  65/100

Crime category icon

Corruption or bribery  48/100

Crime category icon

Drug problem  79/100

Prices Around Property

Average Daily Costs Per Person

icon

Bottle of water 1.5L

$0.9 - $2.8

icon

Coffee

$3.8 - $6.9

icon

Beer 0.5L

$1.6 - $3.1

icon

Meal, inexpensive restaurant

$14.1 - $37.7

icon

Public transport, one-way ticket

$2.4 - $3.3

icon

Taxi 1km (normal tariff)

$1.6 - $2.6

icon

Meal for 2 people, mid-range restaurant, three-course

$66 - $188.6

icon

Bottle of mid-range wine

$11.3 - $28.3

icon

McMeal at McDonalds

$9.4 - $14.1

icon

Coke/Pepsi 0.33L

$1.9 - $3.8

icon

Public transport, monthly pass

$76.4 - $94.3

icon

Gasoline (1 liter)

$1.1 - $1.7

icon

Mobile phone monthly plan

$28.3 - $66

icon

Fitness club, monthly fee

$47.2 - $169.8

Weather In San Francisco

°C
°F

Precipitation In San Francisco

mm
in

Air Quality

Moderate

PM2.58

PM1016

44

Slider marker

Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

water icons

Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

traffic icons

Heavy

Potential slowdowns and congestion, expect delays during peak travel times.

House Rules

Clock Icon

Check in after 15:00

Clock Icon

Check out until 11:00

Children welcome

Pets welcome

Our Recent Articles