RatePunk Logo
Image of Hilton San Francisco Union Square
Image of Hilton San Francisco Union Square
Image of Hilton San Francisco Union Square
Image of Hilton San Francisco Union Square
icon

1/5

Image of Hilton San Francisco Union Square
Image of Hilton San Francisco Union SquareImage of Hilton San Francisco Union SquareImage of Hilton San Francisco Union SquareImage of Hilton San Francisco Union Square

Safety index

43 out of 100

Show All Photos

Business

Family

Pet-friendly

Shopping

City

Hilton San Francisco Union Square

Rating icon

7.9

Fair (18,616 ratings)

San Francisco, United States - 

show on map
Location icon

280 m Union Square

Location icon

350 m Westfield San Francisco Centre

Location icon

770 m San Francisco Museum of Modern Art

Hotel Overview

Hilton San Francisco Union Square is a prominent hotel favored by visitors for its strategic location and range of amenities. Based on user reviews, it provides a mix of experiences that cater to the diverse needs of its guests, blending comfort with convenience.

Thumbs up icon

Hotel highlights

Property

Service

Location

  1. Prime Location: Situated in the heart of San Francisco, making it easy for guests to explore nearby attractions and dining options.
  2. Spacious Rooms: Guests appreciated the spacious and comfortable rooms, offering a pleasant stay.
  3. Friendly Staff: The staff at the hotel are highly praised for their friendly and accommodating service, enhancing the overall guest experience.
  4. Impressive Views: The hotel offers stunning views of the city, adding to the enjoyment of the stay.
  5. Cleaning Standards: High cleaning standards are consistently mentioned, ensuring a safe and welcoming environment for guests.
Thumbs down icon

Area for improvement

Bathroom

Wi-Fi

Air Conditioning

  1. Pricing: Some guests found the hotel's pricing, especially for parking, to be on the higher side.
  2. Internet Connectivity: Issues with internet connectivity were noted, causing inconvenience for some guests.
  3. Noise Levels: Due to its central location, noise from the streets can sometimes be a problem, affecting the quality of sleep.
  4. Room Amenities: A few guests were disappointed with the lack of certain room amenities that they expected.
  5. Wait Times: During peak times, guests have experienced longer wait times for services such as check-in and elevators.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Pet friendly

Pet friendly

Pool

Parking available

Parking available

Free WiFi

Laundry

Laundry

Gym

Gym

Youtube Icon

Related hotel videos

Score icon7.9

RateScore

Total 18,616 Reviews

Info icon

RateScore is average rating from most popular providers

Blended Web Rating

Icon

8.0

Icon

7.6

Icon

8.2

Icon

4.2/5

Icon

3.5/5

Icon

agoda

841 Reviews

8.0 / 10

Icon

booking

1,702 Reviews

7.6 / 10

Icon

expedia

1,016 Reviews

8.2 / 10

Icon

google

10,293 Reviews

4.2 / 5

Icon

tripadvisor

4,764 Reviews

3.5 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

10,293+ People Are Talking

Property

Service

Location

Cleanliness

Amenities

Bar

Business

Atmosphere

Sleep

Food

Bathroom

Breakfast

Parking

Wi-Fi

Fitness

Safety

Accessibility

Transit

Restaurant

Nature

Kitchen

Pool

Family

Gym

Entertainment

Nightlife

Air Conditioning

Hot Tub

Couples

Pets

Wellness

Property was mentioned 2361 times

20% Negative71% Positive

Reviews based on Property

User image
Husejin Dervic3 months ago
4/5Google icon

We like the Hilton Union Square for its central location and great staff. There are plenty of on-site food options, if you want to eat at the hotel. But there's many restaurant options right outside the door as well. We like the rooms in Tower 1. They are updated, clean and quiet. Tower 3's rooms are dated and worn, as that's the original building. This is why the hotel only gets 4 stars. The hotel has a lot of historic significance for San Francisco, which we like and appreciate. All in all, Hilton is our brand and the location at Union Square is where we stay when we're in town.

User image
Warren Breiner4 months ago
1/5Google icon

Really awful hotel, cleanliness in the room and location safety was a real issue. The room we received was dirty, dusty, very old and no where near a 4 star standard. The biggest concern for me is the location - constant homeless outside that made me feel very unsafe and uneasy at all times of the day. It’s in a really dangerous part of the city and was not safe to walk around. I left the property after one night to move to a safer part of town with clean rooms. I would highly discourage you from booking here, ever.

Hotel Quality

Info icon

The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

Bullet point

Total number of rooms 1921

Bullet point

Number of floors 46

Bullet point

Number of buildings/towers 3

Bullet point

Year Built 1964

WiFi Quality

icon

Download, Mbps

icon

Upload, Mbps

Ping, ms

Idle

17

Download

131

Upload

45

Wifi Speed Is Good For

icon

web browsing

icon

HD online movies

icon

group video calls

icon

online streaming

icon

4K online movies

icon

online gaming

Choose Room

Location Area Map

icon

What's nearby

Union Square

280 m

Westfield San Francisco Centre

350 m

San Francisco Museum of Modern Art

770 m

Orpheum Theatre

840 m

Moscone Convention Center

980 m

icon

Getting around

San Francisco Station

1 km

Powell St & O'Farrell St Stop

140 m

icon

Airports Nearby

San Francisco Intl. Airport (SFO)

9.5 km

icon

Restaurants

Cityscape Bar and Restaurant

210 m

Pinecrest Diner

Nearby

The Halal Guys

Nearby

Hinodeya

140 m

Cafe Mason

Nearby

Street View

Icon

Daytime safety

64 out of 100

Safe

Icon

Nighttime safety

33 out of 100

Unsafe

San Francisco safety index

Safety

Crime

43

Overall Safety Index

Risky

An average rating of the six safety categories

43 out of 100

Icon

Women safety

Risky

Info icon

Likelihood of inappropriate behavior against women.

lowhigh

54

Icon

Physical safety

Unsafe

Info icon

Likelihood of injury due to harmful intent.

lowhigh

40

Icon

Property safety

Very Unsafe

Info icon

Likelihood of theft.

lowhigh

6

Icon

Political safety

Safe

Info icon

Potential for infringement of political rights or political unrest.

lowhigh

69

Icon

LGBTQ safety

Risky

Info icon

Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

51

Icon

Medical safety

Unsafe

Info icon

Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

38

62

Overall Crime index

High

An average rating of the crime categories

62 out of 100

Property crime severity

High

77

Crime category icon

Mugging or robbery  57/100

Crime category icon

Car theft  56/100

Crime category icon

Car break-ins  78/100

Crime category icon

Home break-ins  54/100

Violent crime severity

Moderate

59

Crime category icon

Physical attacks  56/100

Crime category icon

Racism or religion motivated attacks  36/100

Other crime severity

High

69

Crime category icon

Insult or harassment in public  65/100

Crime category icon

Corruption or bribery  48/100

Crime category icon

Drug problem  79/100

Prices Around Property

Average Daily Costs Per Person

icon

Bottle of water 1.5L

$0.9 - $2.8

icon

Coffee

$3.8 - $6.9

icon

Beer 0.5L

$1.6 - $3.1

icon

Meal, inexpensive restaurant

$14.1 - $37.7

icon

Public transport, one-way ticket

$2.4 - $3.3

icon

Taxi 1km (normal tariff)

$1.6 - $2.6

icon

Meal for 2 people, mid-range restaurant, three-course

$66 - $188.6

icon

Bottle of mid-range wine

$11.3 - $28.3

icon

McMeal at McDonalds

$9.4 - $14.1

icon

Coke/Pepsi 0.33L

$1.9 - $3.8

icon

Public transport, monthly pass

$76.4 - $94.3

icon

Gasoline (1 liter)

$1.1 - $1.7

icon

Mobile phone monthly plan

$28.3 - $66

icon

Fitness club, monthly fee

$47.2 - $169.8

Weather In San Francisco

°C
°F

Precipitation In San Francisco

mm
in

Air Quality

Moderate

PM2.58

PM1016

44

Slider marker

Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

water icons

Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

traffic icons

Heavy

Potential slowdowns and congestion, expect delays during peak travel times.

House Rules

Clock Icon

Check in after 15:00

Clock Icon

Check out until 11:00

Children welcome

Pets welcome

Our Recent Articles