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Image of InterContinental San Francisco, an IHG Hotel
Image of InterContinental San Francisco, an IHG Hotel
Image of InterContinental San Francisco, an IHG Hotel
Image of InterContinental San Francisco, an IHG Hotel
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1/5

Image of InterContinental San Francisco, an IHG Hotel
Image of InterContinental San Francisco, an IHG HotelImage of InterContinental San Francisco, an IHG HotelImage of InterContinental San Francisco, an IHG HotelImage of InterContinental San Francisco, an IHG Hotel

Safety index

53 out of 100

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Business

Pet-friendly

Shopping

InterContinental San Francisco, an IHG Hotel

Rating icon

8.5

Good (5,082 ratings)

San Francisco, United States - 

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420 m Yerba Buena Gardens

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560 m San Francisco Museum of Modern Art

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560 m Moscone Convention Center

Hotel Overview

InterContinental San Francisco is a well-regarded hotel, celebrated for its prime location, modern amenities, and attentive service. It attracts both business and leisure travelers, offering them a comfortable and convenient stay in the heart of the city. Based on user reviews, this hotel has been lauded for various aspects of its facilities and services but also faced criticism for certain areas that could use improvement. Below are the highlights of what guests have loved and disliked about their stay.

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Hotel highlights

Service

Property

Cleanliness

  1. Location: Situated in the city center, it offers easy access to popular attractions, shopping, and dining.
  2. Comfortable Rooms: Guests appreciate the spacious, well-appointed rooms ensuring a restful stay.
  3. Amenities: The hotel boasts top-notch amenities, including a fitness center, swimming pool, and business facilities.
  4. Service:Highly praised for its professional and friendly staff that goes above and beyond.
  5. Cleanliness: Maintains exceptional cleanliness standards throughout the property.
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Area for improvement

  1. Price: Many find the hotel to be quite expensive, especially when considering additional charges.
  2. Noise Levels: Some guests have reported issues with noise, both from inside the hotel and the surrounding areas.
  3. Parking: The parking situation can be problematic, with limited spaces and high fees.
  4. WiFi Access: There have been complaints about the reliability and cost of WiFi service.
  5. Room Service: Dissatisfaction with the variety, quality, and price of room service offerings.

Amenities

Extra beds/cribs

Toys/Games

Breakfast available

Breakfast available

Hot Tub

Hot Tub

Pet friendly

Pet friendly

Pool

Parking available

Parking available

Laundry

Laundry

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Related hotel videos

Score icon8.5

RateScore

Total 5,082 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.3

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8.4

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8.4

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4.4/5

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agoda

298 Reviews

8.3 / 10

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booking

2,203 Reviews

8.4 / 10

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expedia

1,311 Reviews

8.4 / 10

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google

1,270 Reviews

4.4 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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1,270+ People Are Talking

Service

Property

Cleanliness

Food

Location

Sleep

Business

Parking

Breakfast

Atmosphere

Bar

Bathroom

Amenities

Accessibility

Restaurant

Family

Nightlife

Entertainment

Couples

Kitchen

Safety

Transit

Fitness

Gym

Service was mentioned 288 times

11% Negative87% Positive

Reviews based on Service

User image
Michael2 months ago

Positive: Access to the Clev Clinic Skyway is so convenient! Right in the middle of the main skyway between Crile/Taussig & the Main Building (where my wife¿s surgery was). Elevators were fast. I was able to wait in our room. Hotel food was $$$ but so good!! Negative: The first room we were given was not as nice as the 2nd one¿but they quickly fixed that. If the restaurant and/or room service was just a LITTLE less expensive ¿ it was 100% perfect stay. It¿s right on par with nice hotels, but feels gougy at a h

User image
Trvlover234 months ago

The greeting from the valet was not very friendly or welcoming and as your first contact, you are then a bit hesitant with the hotel. The front desk was ok, but they did not acknowledge my ambassador membership and I had to ask for about the benefits from the hotel. As you are walking down the hallway on the third floor you can't help but notice all the doors are scratched and scuffed as they are white which does not present a very clean image. We were upgrade to a junior suite, and the room is clean, no problem there, housekeeping does a nice job, but it's very sterile and simple in furniture and decor, unlike most intercontinental hotels. We ate at the restaurant and service was excellent, staff was fabulous, and the food was delicious, but again the restaurant feels like a cafeteria, chairs, tables, decor lack any warmth or create a pleasant atmosphere. The hotel is not a good pick if you are visiting Cleveland, it's more a hospital hotel, being near the Cleveland Clinic.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 556

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Number of floors 33

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Number of buildings/towers 1

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Year Built 2008

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

10

Download

159

Upload

105

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Yerba Buena Gardens

420 m

San Francisco Museum of Modern Art

560 m

Moscone Convention Center

560 m

Union Square

770 m

Oracle Park

1 km

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Getting around

Yerba Buena-Moscone Station

350 m

San Francisco Station

1.05 km

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Airports Nearby

San Francisco Intl. Airport (SFO)

10.5 km

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Restaurants

Mel's Drive-In

350 m

InterContinental Bar

Nearby

Chipotle Mexican Grill

560 m

Bake Cheese Tart

280 m

The Cavalier

280 m

Street View

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Daytime safety

64 out of 100

Safe

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Nighttime safety

33 out of 100

Unsafe

San Francisco safety index

Safety

Crime

53

Overall Safety Index

Risky

An average rating of the six safety categories

53 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

64

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Physical safety

Risky

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Likelihood of injury due to harmful intent.

lowhigh

55

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Property safety

Very Unsafe

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Likelihood of theft.

lowhigh

17

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

71

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

61

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

47

62

Overall Crime index

High

An average rating of the crime categories

62 out of 100

Property crime severity

High

77

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Mugging or robbery  57/100

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Car theft  56/100

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Car break-ins  78/100

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Home break-ins  54/100

Violent crime severity

Moderate

59

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Physical attacks  56/100

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Racism or religion motivated attacks  36/100

Other crime severity

High

69

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Insult or harassment in public  65/100

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Corruption or bribery  48/100

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Drug problem  79/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.9 - $2.8

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Coffee

$3.8 - $6.9

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Beer 0.5L

$1.6 - $3.1

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Meal, inexpensive restaurant

$14.1 - $37.7

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Public transport, one-way ticket

$2.4 - $3.3

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Taxi 1km (normal tariff)

$1.6 - $2.6

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Meal for 2 people, mid-range restaurant, three-course

$66 - $188.6

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Bottle of mid-range wine

$11.3 - $28.3

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McMeal at McDonalds

$9.4 - $14.1

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Coke/Pepsi 0.33L

$1.9 - $3.8

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Public transport, monthly pass

$76.4 - $94.3

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Gasoline (1 liter)

$1.1 - $1.7

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Mobile phone monthly plan

$28.3 - $66

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Fitness club, monthly fee

$47.2 - $169.8

Weather In San Francisco

°C
°F

Precipitation In San Francisco

mm
in

Air Quality

Moderate

PM2.58

PM1016

44

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Heavy

Potential slowdowns and congestion, expect delays during peak travel times.

House Rules

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Check in after 16:00

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Check out until 11:00

Children welcome

Pets welcome

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