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Image of HYATT house San Jose/Silicon Valley
Image of HYATT house San Jose/Silicon Valley
Image of HYATT house San Jose/Silicon Valley
Image of HYATT house San Jose/Silicon Valley
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1/5

Image of HYATT house San Jose/Silicon Valley
Image of HYATT house San Jose/Silicon ValleyImage of HYATT house San Jose/Silicon ValleyImage of HYATT house San Jose/Silicon ValleyImage of HYATT house San Jose/Silicon Valley

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Safe area

Business

Business

Pet-friendly

HYATT house San Jose/Silicon Valley

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8.9

Good (1,182 ratings)

San Jose, United States - 

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840 m Cisco Systems Corporate Headquarters

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1.5 km Santa Clara Convention Center

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2 km Levi's Stadium

Hotel Overview

HYATT house San Jose/Silicon Valley is a hotel highly favored by guests for its range of amenities and convenient location. While it offers notable advantages that enhance guest experiences, there are also aspects that some guests found to be less satisfactory.

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Hotel highlights

Cleanliness

Location

Breakfast

  1. Spacious and Clean Rooms: Guests frequently compliment the hotel on the comfortable, spacious, and well-maintained rooms.
  2. Friendly Staff: The hotel staff’s welcoming and helpful attitude often receives praise, making guests feel at home.
  3. Convenient Location: Its location is appreciated for being accessible and close to local attractions, making it a good choice for travelers.
  4. Good Breakfast Options: A variety of breakfast options available at the hotel is often highlighted as a pleasant start to the day.
  5. Excellent Amenities: The availability of high-quality amenities, including a fitness center and an outdoor pool, adds to the comfort of the stay.
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Area for improvement

Bathroom

Wi-Fi

  1. Parking Issues: Some guests have mentioned difficulties with parking, including limited spaces and challenges in navigating the parking area.
  2. Price: For some, the cost of stay, including the prices for services and amenities, is perceived as high relative to value received.
  3. Noise Concerns: Noise from surrounding areas and other rooms can sometimes disrupt the peace, according to some guests.
  4. Internet Service Quality: A few guests have faced challenges with the reliability and speed of the Wi-Fi service.
  5. Room Service Speed: The speed of room service has been flagged by some as an area needing improvement.

Amenities

Microwave

Pet friendly

Pet friendly

Pool

Breakfast included

Parking available

Parking available

Free WiFi

Gym

Gym

Laundry

Laundry

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Related hotel videos

Score icon8.9

RateScore

Total 1,182 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.5

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9.0

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booking

195 Reviews

8.5 / 10

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expedia

987 Reviews

9.0 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Cleanliness

Location

Breakfast

Restaurant

Food

Bar

Amenities

Atmosphere

Bathroom

Kitchen

Business

Sleep

Parking

Fitness

Pool

Wi-Fi

Transit

Family

Accessibility

Entertainment

Air Conditioning

Pets

Cleanliness was mentioned 120 times

12% Negative86% Positive

Reviews based on Cleanliness

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Xiaochen L7 months ago
1/5Google icon

My recent stay at Hyatt House San Jose/Silicon Valley was a complete disaster, and I can't emphasize enough how strongly I advise against booking a room at this establishment. From the moment I checked in, it was evident that this hotel falls far short of the standards one would expect, especially from a reputed chain like Hyatt. The first red flag was the state of my room – it was downright filthy. The bed sheets and pillows were adorned with unsightly yellow stains, which left me questioning the cleanliness and hygiene practices of the housekeeping. When I brought this to the attention of the front desk, their response was shocking. They outright refused to change my room, claiming that all rooms were booked, despite my reservation being made well in advance. Unable to tolerate the unsanitary conditions any longer, I decided to cut my losses and walked out in the middle of my intended stay. This not only disrupted my plans but also added unnecessary stress to what was supposed to be a business trip. The lack of accommodation alternatives within the hotel left me scrambling for a last-minute solution. I would strongly caution anyone against staying at Hyatt House San Jose/Silicon Valley. The blatant neglect of cleanliness, the refusal to address valid concerns, and the overall lack of consideration for guests make this hotel a terrible choice. As an alternative, I found the Courtyard by Marriott across the street to be a vastly superior option – clean, accommodating, and with a staff that actually cares about guest satisfaction. Save yourself the trouble and consider other options for a comfortable and hassle-free stay.

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Holly T6 months ago

Great location! Close to Levi Stadium, many restaurants and shopping. Staff was amazing and helped with all our needs. Room was clean and comfortable. Bed was comfortable but could use better pillows. Would definitely stay again.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Dec, 2023Now

General Info

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Total number of rooms 164

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Number of floors 7

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Number of buildings/towers 1

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Year Built 2011

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

11

Download

200

Upload

104

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Cisco Systems Corporate Headquarters

840 m

Santa Clara Convention Center

1.5 km

Levi's Stadium

2 km

California's Great America

2.5 km

San Jose Convention Center

5 km

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Getting around

Santa Clara Great America Station

1 km

Champion Station

840 m

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Airports Nearby

Norman Y. Mineta San Jose Intl. Airport (SJC)

6 km

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Restaurants

Starbucks

350 m

Chicken Meets Rice

1.12 km

Chick-Fil-A

Nearby

Starbucks

280 m

Panera Bread

210 m

Street View

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.4 - $3.2

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Coffee

$2.8 - $8.2

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Beer 0.5L

$1.6 - $3.3

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Meal, inexpensive restaurant

$13.7 - $45.8

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Public transport, one-way ticket

$2.3 - $6.9

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Taxi 1km (normal tariff)

$2.6 - $2.8

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Meal for 2 people, mid-range restaurant, three-course

$77.9 - $238.1

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Bottle of mid-range wine

$9.2 - $27.5

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McMeal at McDonalds

$11.4 - $13.7

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Coke/Pepsi 0.33L

$1.8 - $5

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Public transport, monthly pass

$82.4 - $164.9

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Gasoline (1 liter)

$1.1 - $1.5

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Mobile phone monthly plan

$39.4 - $114.5

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Fitness club, monthly fee

$45.8 - $183.2

Weather In San Jose

°C
°F

Precipitation In San Jose

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.59

PM1018

46

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome

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