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Image of SureStay Hotel by Best Western Santa Monica
Image of SureStay Hotel by Best Western Santa Monica
Image of SureStay Hotel by Best Western Santa Monica
Image of SureStay Hotel by Best Western Santa Monica
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1/5

Image of SureStay Hotel by Best Western Santa Monica
Image of SureStay Hotel by Best Western Santa MonicaImage of SureStay Hotel by Best Western Santa MonicaImage of SureStay Hotel by Best Western Santa MonicaImage of SureStay Hotel by Best Western Santa Monica

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Business

SureStay Hotel by Best Western Santa Monica

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8.4

Good (2,474 ratings)

Santa Monica, United States - 

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2.5 km University of California, Los Angeles

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3 km Santa Monica Pier

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3 km Sony Pictures Studios

Hotel Overview

SureStay Hotel by Santa Monica is a hotel that has garnered a mix of feedback from its guests. Below are lists summarizing the positive and negative aspects based on user reviews.

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Hotel highlights

Cleanliness

Location

Breakfast

  1. Convenient Location: Guests appreciate its close proximity to major attractions and easy access to transport.
  2. Free Parking: The availability of free parking is highly valued by those traveling with vehicles.
  3. Clean Rooms: Many guests have complimented the cleanliness of the rooms, making for a comfortable stay.
  4. Friendly Staff: The hospitality and friendliness of the staff have been highlighted by numerous reviews.
  5. Affordable Price: The hotel offers a good value for money, making it an affordable option for many travelers.
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Area for improvement

Bathroom

Accessibility

  1. Noisy Environment: Some guests have mentioned that noise from the surroundings can be a problem.
  2. Outdated Facilities: There are complaints about some of the hotel facilities being outdated or in need of renovation.
  3. Limited Amenities: The lack of certain amenities has been a point of contention for some visitors.
  4. Small Room Size: A few guests found the rooms to be smaller than expected.
  5. Breakfast Options Limited: The breakfast offering is considered too limited by some guests.

Amenities

Microwave

Breakfast included

Parking included

Parking included

Free WiFi

Laundry

Laundry

Air conditioning

Air conditioning

Housekeeping

Business services

Business services

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Related hotel videos

Score icon8.4

RateScore

Total 2,474 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.2

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8.6

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booking

1,507 Reviews

8.2 / 10

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expedia

967 Reviews

8.6 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Cleanliness

Location

Breakfast

Sleep

Parking

Restaurant

Nature

Bathroom

Amenities

Atmosphere

Accessibility

Kitchen

Wi-Fi

Pets

Business

Air Conditioning

Family

Food

Cleanliness was mentioned 91 times

9% Negative87% Positive

Reviews based on Cleanliness

User image
gordon barrett4 months ago
5/5Google icon

This is the sixth time I stayed a week at SureStay Santa Monica and as before it was great. The staff are the best, always pleasant, friendly and professional. Wish I could remember all their names so I could thank them. This trip my wife unfortunately became ill and needed to stay in bed for a day. The staff made sure we were comfortable and inquire throughout the day how she was and if we needed anything. Having to spend the day hanging around I observed how thoroughly the staff were cleaning the rooms. Our room was clean and nice and now I know way. This staff was cleaning every room in detail. Front desk staff were always friendly and professional. Breakfast staff welcomed with a smile, nice way to start the day. Past visits have always been nice but this visit was especially nice. Thank you all from the guy with the bikes.

User image
Akiko Koide7 months ago
5/5Google icon

Best location next to the beach, good for public transport, room is average but what u paid for what u get. I can't complain n nice breakfast w auto pancake maker. Very clean room n all the staff were friendly and nice. 100 % recommend

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Nov, 2023Now

General Info

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Total number of rooms 82

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

9

Download

261

Upload

165

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

University of California, Los Angeles

2.5 km

Santa Monica Pier

3 km

Sony Pictures Studios

3 km

Santa Monica Beach

5.5 km

Venice Beach

7.5 km

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Getting around

Expo/Bundy Station

910 m

Los Angeles Union Station

8 km

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Airports Nearby

Los Angeles Intl. (LAX)

13.5 km

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Restaurants

McDonald's

210 m

Starbucks

350 m

Taco Bell

630 m

Starbucks

770 m

Gilbert's El Indio Restaurant

560 m

Street View

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.1 - $3.6

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Coffee

$3.2 - $8.2

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Beer 0.5L

$1.6 - $3.9

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Meal, inexpensive restaurant

$14.5 - $45.4

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Public transport, one-way ticket

$1.6 - $2.7

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Taxi 1km (normal tariff)

$2.8 - $3.1

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Meal for 2 people, mid-range restaurant, three-course

$68.1 - $226.9

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Bottle of mid-range wine

$7.3 - $26.8

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McMeal at McDonalds

$9.1 - $13.6

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Coke/Pepsi 0.33L

$1.8 - $5

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Public transport, monthly pass

$65.4 - $131.6

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Gasoline (1 liter)

$1.1 - $1.5

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Mobile phone monthly plan

$39 - $126.2

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Fitness club, monthly fee

$26.3 - $181.5

Weather In Santa Monica

°C
°F

Precipitation In Santa Monica

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.512

PM1025

63

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Very Heavy

Extremely crowded roads. Consider alternate routes or transportation.

House Rules

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Check in after 15:00

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Check out until 11:00

Children welcome

No pets, service animals welcome

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