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Image of citizenM Seattle South Lake Union
Image of citizenM Seattle South Lake Union
Image of citizenM Seattle South Lake Union
Image of citizenM Seattle South Lake Union
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1/5

Image of citizenM Seattle South Lake Union
Image of citizenM Seattle South Lake UnionImage of citizenM Seattle South Lake UnionImage of citizenM Seattle South Lake UnionImage of citizenM Seattle South Lake Union

Safety index

80 out of 100

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Safe area tag

Safe area

Business

citizenM Seattle South Lake Union

Rating icon

8.6

Good (3,854 ratings)

Seattle, United States - 

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350 m Amazon Corporate Headquarters

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770 m Space Needle

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770 m Seattle Center

Hotel Overview

CitizenM Seattle South Lake Union is a hotel that has received mixed reviews from its guests. Below are the aggregated opinions based on what guests have appreciated and criticized.

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Hotel highlights

Property

Service

Location

  1. Modern Design: Guests love the contemporary and stylish interiors of both the hotel rooms and common areas.
  2. Convenient Location: Its location is praised for being close to attractions and public transportation, making it easy to explore the city.
  3. Comfortable Beds: Many reviews highlight the comfort of the beds, ensuring a good night's sleep.
  4. High-Tech Features: The hotel's use of technology, especially in room controls for lighting and temperature, is a hit among tech-savvy travelers.
  5. Friendly Staff: The hospitality and helpfulness of the staff are frequently commended by guests.
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Area for improvement

Air Conditioning

  1. Noise Issues: Some guests have mentioned problems with noise, both from the streets outside and from other rooms.
  2. Room Size: A number of reviewers find the rooms to be quite small, particularly for those traveling with a lot of luggage or with companions.
  3. Limited On-Site Amenities: The hotel is noted for having fewer amenities than some guests expect, such as a lack of certain recreational facilities.
  4. Challenges with Parking: Visitors often mention difficulties with parking, either due to availability or cost.
  5. Price Point: Some guests believe that the hotel charges more than what they feel the experience is worth.

Amenities

Breakfast available

Breakfast available

Gym

Gym

Restaurant

Bar

Air conditioning

Air conditioning

Free WiFi

Business services

Business services

24/7 front desk

24/7 front desk

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Related hotel videos

Score icon8.6

RateScore

Total 3,854 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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9.0

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8.7

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8.6

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4.4/5

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4.0/5

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agoda

129 Reviews

9.0 / 10

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booking

1,775 Reviews

8.7 / 10

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expedia

1,000 Reviews

8.6 / 10

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google

598 Reviews

4.4 / 5

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tripadvisor

352 Reviews

4.0 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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598+ People Are Talking

Property

Service

Location

Cleanliness

Sleep

Bar

Atmosphere

Amenities

Bathroom

Food

Breakfast

Entertainment

Parking

Restaurant

Business

Safety

Kitchen

Air Conditioning

Fitness

Accessibility

Couples

Gym

Family

Transit

Nightlife

Wi-Fi

Property was mentioned 302 times

18% Negative71% Positive

Reviews based on Property

User image
The Brown2 months ago
5/5Google icon

Fist time trying citizenM and my first experience here was great. We arrived the before NYE and was placed on the 2nd floor facing a building. Didn’t make a big deal out of but didn’t hurt to ask for a better view/ higher floor since it was my girlfriend birthday. I wish i can remember his name but he helped us get a better view and put in a note to have balloons in the new room for the celebration! The staff members I had spoke to were friendly and helpful. I read a review on how tiny the rooms are and I disagree. There is storage and you can manage 2 suitcases. Overall, great location and great experience. Thanks CitizenM !

User image
Libby6 months ago
5/5Google icon

Rooms are just the right size. Location is in the heart of the Amazon campus--most every building is accessible within a 10-12-minute walk. Close to Whole Foods, cafes and restaurants. Quiet at night. Love the free soda water spigot at the bar in the lobby. Easy self-serve check in and check out--and you can choose what side of the building you stay in. Staff has always been helpful and welcoming.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 264

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Number of floors 6

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Number of buildings/towers 1

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Year Built 2020

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

9

Download

142

Upload

96

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Amazon Corporate Headquarters

350 m

Space Needle

770 m

Seattle Center

770 m

Pike Place Market

1.12 km

Seattle Waterfront

1.4 km

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Getting around

Westlake Thomas St Station

140 m

King Street Station

7 km

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Airports Nearby

Seattle-Tacoma International Airport (SEA)

10.5 km

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Restaurants

ALTITUDE Sky Lounge

210 m

Thomas Street Warehouse

Nearby

Chipotle Mexican Grill

140 m

Happy Lemon

350 m

Cactus

350 m

Street View

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Daytime safety

67 out of 100

Safe

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Nighttime safety

39 out of 100

Unsafe

Seattle safety index

Safety

Crime

80

Overall Safety Index

Safe

An average rating of the six safety categories

80 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

64

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

87

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Property safety

Risky

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Likelihood of theft.

lowhigh

47

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

83

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

55

Overall Crime index

Moderate

An average rating of the crime categories

55 out of 100

Property crime severity

High

69

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Mugging or robbery  46/100

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Car theft  50/100

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Car break-ins  68/100

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Home break-ins  51/100

Violent crime severity

Moderate

50

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Physical attacks  48/100

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Racism or religion motivated attacks  28/100

Other crime severity

High

61

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Insult or harassment in public  56/100

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Corruption or bribery  38/100

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Drug problem  75/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.1 - $2.9

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Coffee

$3.7 - $8.7

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Beer 0.5L

$1.2 - $5.2

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Meal, inexpensive restaurant

$13.7 - $45.7

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Public transport, one-way ticket

$2.5 - $4.3

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Taxi 1km (normal tariff)

$1.6 - $3.1

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Meal for 2 people, mid-range restaurant, three-course

$66.8 - $251.1

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Bottle of mid-range wine

$11 - $24.7

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McMeal at McDonalds

$10 - $14.6

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Coke/Pepsi 0.33L

$2.3 - $4.6

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Public transport, monthly pass

$90.4 - $159.8

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Gasoline (1 liter)

$1.1 - $1.5

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Mobile phone monthly plan

$32 - $159.8

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Fitness club, monthly fee

$36.5 - $228.3

Weather In Seattle

°C
°F

Precipitation In Seattle

mm
in

Air Quality

Moderate

PM2.56

PM1012

32

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Heavy

Potential slowdowns and congestion, expect delays during peak travel times.

House Rules

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Check in after 14:00

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Check out until 11:00

Children welcome

No pets, service animals welcome

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