Alila Napa Valley in St. Helena is a luxury hotel that offers an exquisite retreat in one of the world's most famous wine regions. Based on user reviews, this property is celebrated for its serene ambiance, high-quality service, and impressive amenities. Guests enjoy the beautiful vineyard views, the sophisticated design of the hotel, and its proximity to local attractions. However, some aspects of the experience may not meet everyone's expectations.
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Spa
Alila Napa Valley
9.3
(112 ratings)
St. Helena, United States -
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350 m Beringer Vineyards
910 m Culinary Institute of America
1.05 km Charles Krug Winery
Hotel Overview
Hotel highlights
Amenities
Food
Bar
- Scenic Vineyard Views: Guests are consistently in awe of the breathtaking views of the vineyards surrounding the hotel.
- Exceptional Service: The staff's attentiveness and friendliness contribute significantly to the positive experience of many guests.
- Luxurious Accommodations: The rooms and facilities are praised for their comfort, elegance, and cleanliness.
- Proximity to Wineries: Its location is ideal for those looking to explore the local wine scene, being close to several renowned wineries.
- Exclusive Amenities: The hotel offers unique amenities that enhance the stay, such as spa services and gourmet dining options.
Area for improvement
- High Price Point: Some guests find the hotel's rates to be on the higher side, questioning the value for money.
- Limited Dining Options: A few guests have expressed dissatisfaction with the limited variety in dining options available on site.
- Impersonal Service: Despite many positive reviews, a minority of guests felt that the service lacked a personal touch.
- No Frills Amenities: Expected amenities such as a pool or fitness center are noted by some as lacking or not up to expectations for a hotel of its caliber.
- Occasional Noise Issues: Guests staying near popular areas within the hotel have reported disturbances due to noise.
Amenities
Pool
Spa
Breakfast available
Free WiFi
Parking included
Housekeeping
Laundry
Restaurant
Related hotel videos
9.3RateScore
Total 112 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.9
9.4
booking
27 Reviews
8.9 / 10
expedia
85 Reviews
9.4 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Amenities
Food
Bar
Fitness
Location
Atmosphere
Bathroom
Parking
Wellness
Breakfast
Nature
Couples
Pool
Sleep
Cleanliness
Spa
Restaurant
Accessibility
Gym
Amenities was mentioned 65 times
12% Negative75% Positive
Reviews based on Amenities
Marissa S5 months ago
This hotel is in an exceptional area for wine tasting. It has a small boutique feel, while still offering you everything you need. The food and drinks were fantastic and we will be back. I would like to return when there is better weather to take advantage of the hotel amenities.
Erin Alemdar8 months ago
5/5
A magical, luxurious hospitality experience. The staff are attentive, kind, and seem authentically happy. The accommodations and amenities inspire delight and exquisite comfort. The grounds are lusciously landscaped, full of aromatic lavender bushes and nestled alongside vineyard views and mountain vistas. There is a spa-like tranquility throughout the resort and the atmosphere of spa itself was pure serenity. My time spent here was the ultimate reset, and I returned home well rested and full of gratitude and peace. I couldn’t recommend this place enough and hope I can return soon!
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Nov, 2023Now
General Info
Total number of rooms 68
Number of floors 3
Number of buildings/towers 4
Year Built 2016
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
17Download
134Upload
32Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
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Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$1.2 - $2.8
Coffee
$2.8 - $6.5
Beer 0.5L
$1 - $1.8
Meal, inexpensive restaurant
$12.9 - $41.5
Public transport, one-way ticket
$1.4 - $2.8
Taxi 1km (normal tariff)
$0.9
Meal for 2 people, mid-range restaurant, three-course
$83 - $184.4
Bottle of mid-range wine
$11.1 - $24.9
McMeal at McDonalds
$10.1 - $11.1
Coke/Pepsi 0.33L
$1.4 - $3.7
Public transport, monthly pass
$27.7 - $46.1
Gasoline (1 liter)
$1.1 - $1.5
Mobile phone monthly plan
$39.6 - $64.5
Fitness club, monthly fee
$91.3 - $138.3
Weather In St. Helena
°C
°F
Precipitation In St. Helena
mm
in
Air Quality
Good
PM2.58
PM1014
19
Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.
Drinkable Water Quality
Fair
Water may have some problems, not recommended for daily consumption.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 16:00
Check out until 12:00
Children welcome
No pets