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Image of Hilton Garden Inn New York / Staten Island
Image of Hilton Garden Inn New York / Staten Island
Image of Hilton Garden Inn New York / Staten Island
Image of Hilton Garden Inn New York / Staten Island
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1/5

Image of Hilton Garden Inn New York / Staten Island
Image of Hilton Garden Inn New York / Staten IslandImage of Hilton Garden Inn New York / Staten IslandImage of Hilton Garden Inn New York / Staten IslandImage of Hilton Garden Inn New York / Staten Island

Safety index

87 out of 100

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Safe area tag

Safe area

Business

Family

Pet-friendly

Adventure sport

Romantic

City

Hilton Garden Inn New York / Staten Island

Rating icon

8.0

Good (967 ratings)

New York City, United States - 

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3.5 km Staten Island Mall

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7 km The Mills at Jersey Gardens

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7 km Staten Island Ferry St. George Ferry Terminal

Hotel Overview

Hilton Garden Inn New York / Staten Island is often appreciated by guests for its convenient location, comfortable accommodations, and attentive service. However, like any property, it has its areas of strength and aspects that some guests feel could be improved.

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Hotel highlights

Cleanliness

Food

Breakfast

  1. Convenient Location: Guests appreciate the hotel's location, finding it accessible and well-placed for exploring local attractions or connecting to other parts of the city.
  2. Comfortable Rooms: The comfort and cleanliness of the rooms receive high praises, making for a restful stay.
  3. Friendly Staff: The staff's friendliness and willingness to help are frequently highlighted, enhancing the overall guest experience.
  4. Amenities: The range and quality of amenities, including dining options, are considered a plus, offering convenience and added value to the stay.
  5. Event Facilities: For those attending or hosting events, the facilities and services provided are highly regarded, making it a popular choice for special occasions.
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Area for improvement

Sleep

Bathroom

Accessibility

  1. Pricing: Some guests feel that the pricing, specifically for room rates and additional services, can be on the higher side compared to alternatives.
  2. Sound Insulation: Noise from neighboring rooms or external sources has been a point of discomfort for some guests, impacting the tranquility of their stay.
  3. Parking Challenges: Finding parking can be challenging at times, and the associated costs or inconvenience are noted drawbacks.
  4. Room Size: A few guests have mentioned that the rooms, while comfortable, can feel somewhat small, especially when staying with multiple people.
  5. Internet Connectivity: Issues with the Wi-Fi connection, such as inconsistent speed or connectivity, have been a frustration for some guests.

Amenities

Microwave

Extra beds/cribs

Grocery/Convenience store

Parking included

Parking included

Restaurant

Bar

Free WiFi

Pet friendly

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Related hotel videos

Score icon8.0

RateScore

Total 967 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.0

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expedia

967 Reviews

8.0 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Cleanliness

Food

Sleep

Breakfast

Couples

Location

Atmosphere

Bathroom

Amenities

Business

Bar

Parking

Nightlife

Restaurant

Fitness

Family

Transit

Accessibility

Entertainment

Air Conditioning

Pool

Wi-Fi

Kitchen

Nature

Gym

Cleanliness was mentioned 293 times

20% Negative76% Positive

Reviews based on Cleanliness

User image
Alan Joice8 months ago
5/5Google icon

Lovely, lively, pet friendly hotel. Very tastefully decorated; made us feel like we were some place special...almost like a resort. The lobby and spacious parking lot are well lit making you feel safe at least until sometime after 11:00 pm which is when we would go out to walk our dogs. Customer service was excellent with one or more receptionists behind desk to greet you going in and out. The lobby is open and bright and very pleasantly decorated and the parking lot and grounds have well maintained landscaping including a smoking garden and fountain at the entrance. Bed, AC, bathroom were all very clean and well maintained. Nice frig, desk/chair, and lounge chair in the room and a small convenience stand in the lobby. Fancy restaurant off of lobby, but I didn't get a chance to check it out. I look forward to my next stay at this hotel.

User image
Francine Smith6 months ago
5/5Google icon

I stayed in the hotel for one night on 10/5/23 to go to my father's funeral. The service was very good. The staff was very helpful. The room was clean and any concerns I had were taken care of quickly. I enjoyed my meal from Lorenzos that was on site. The food was delicious. I would recommend this hotel to anyone looking for a safe clean comfortable place to stay in Staten Island.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 198

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Number of floors 6

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Number of buildings/towers 1

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Year Built 2001

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

5

Download

5

Upload

2

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Staten Island Mall

3.5 km

The Mills at Jersey Gardens

7 km

Staten Island Ferry St. George Ferry Terminal

7 km

Cape Liberty Cruise Port

7.5 km

Statue of Liberty

10.5 km

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Getting around

Bayonne 8 Street Station

4 km

Grasmere Station

5 km

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Airports Nearby

Newark Liberty Intl. Airport (EWR)

8 km

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Restaurants

McDonald's

2 km

Checkers

1 km

Unicorn Diner

2 km

White Castle

1.5 km

Tim Hortons

2 km

Street View

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Daytime safety

44 out of 100

Risky

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Nighttime safety

19 out of 100

Very Unsafe

New York City safety index

Safety

Crime

87

Overall Safety Index

Very Safe

An average rating of the six safety categories

87 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

76

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

95

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Property safety

Safe

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Likelihood of theft.

lowhigh

76

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

73

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

74

Overall Crime index

High

An average rating of the crime categories

74 out of 100

Property crime severity

High

80

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Mugging or robbery  81/100

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Car theft  74/100

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Car break-ins  75/100

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Home break-ins  69/100

Violent crime severity

High

80

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Physical attacks  76/100

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Racism or religion motivated attacks  52/100

Other crime severity

Extreme

85

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Insult or harassment in public  71/100

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Corruption or bribery  61/100

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Drug problem  86/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.9 - $3.7

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Coffee

$1.8 - $9.2

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Beer 0.5L

$1.6 - $2.3

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Meal, inexpensive restaurant

$13.8 - $46.1

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Public transport, one-way ticket

$5.5

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Taxi 1km (normal tariff)

$1 - $4.6

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Meal for 2 people, mid-range restaurant, three-course

$60.8 - $184.4

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Bottle of mid-range wine

$8.3 - $27.7

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McMeal at McDonalds

$9.2 - $13.8

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Coke/Pepsi 0.33L

$1.8 - $4.6

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Gasoline (1 liter)

$0.8 - $1

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Mobile phone monthly plan

$27.7 - $87.6

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Fitness club, monthly fee

$41.5

Weather In New York City

°C
°F

Precipitation In New York City

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.58

PM1018

54

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Good

Water quality is satisfactory. Slight deviations may be noticed.

Traffic around property

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Heavy

Potential slowdowns and congestion, expect delays during peak travel times.

House Rules

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Check in after 16:00

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Check out until 11:00

Children welcome

Pets welcome (restrictions apply)

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