Hilton Garden Inn Virginia Beach Oceanfront is often praised for its prime location along the beautiful beachfront, providing guests easy access to the ocean and stunning views. This hotel is known for offering comfortable accommodations and a range of modern amenities. Guest reviews frequently highlight the attentive and friendly staff, adding to the overall pleasant experience. However, some areas for improvement have also been noted by past visitors.
1/5
Safety index
86 out of 100
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Hilton Garden Inn Virginia Beach Oceanfront
8.1
(2,164 ratings)
Virginia Beach, United States -
Nearby Virginia Beach Boardwalk
140 m Neptune's Park
140 m Pacific Avenue
Hotel Overview
Hotel highlights
Cleanliness
Nature
Location
- Prime Location: Directly located on the beach, offering easy access to the ocean and picturesque views.
- Comfortable Rooms: Guests have complimented the comfortable and clean rooms, equipped with modern amenities.
- Friendly Staff: The staff's friendliness and helpfulness are consistently praised, enhancing the overall guest experience.
- Amenities and Facilities: The hotel provides a variety of amenities such as a fitness center, pool, and dining options.
- Cleanliness: High levels of cleanliness throughout the hotel have been noted, contributing to a pleasant stay.
Area for improvement
Sleep
Bathroom
Accessibility
- Price: Some guests feel the prices are a bit high, especially during peak seasons.
- Parking Issues: Limited parking space and additional parking fees have been points of dissatisfaction.
- Noise Levels: Due to its popular location, some guests have experienced noise disturbances, especially at night.
- Slow Wi-Fi: Complaints about slow or inconsistent Wi-Fi connectivity in some areas of the hotel.
- Room Service: Some guests were not satisfied with the speed and quality of room service.
Amenities
Microwave
Pool
Breakfast available
Free WiFi
Air conditioning
Parking available
Housekeeping
Room service
Related hotel videos
RateScore
Total 2,164 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
booking
1,176 Reviews
7.8 / 10
expedia
988 Reviews
8.4 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Cleanliness
Nature
Amenities
Location
Breakfast
Food
Sleep
Fitness
Bar
Bathroom
Parking
Pool
Atmosphere
Restaurant
Family
Accessibility
Beach
Couples
Nightlife
Business
Kitchen
Air Conditioning
Entertainment
Wi-Fi
Hot Tub
Gym
Cleanliness was mentioned 312 times
Reviews based on Cleanliness
Loved our stay! Wish they had breakfast included like other Hilton Garden Inns. Very clean and friendly staff. Room had ocean view. It was great to hear the waves at night. Loved having access to the ocean from our hotel. They havea nice gym and indoor/outdoor pool.
We had a girls' weekend in Virginia Beach this past weekend. One of my friends booked one of the large oceanfront suites for us. The suite was enormous and had a great view of the ocean. It was also clean and well-stocked with everything we needed. From our balcony, I watched a gorgeous sunrise and a school of dolphins playing in the surf! The hotel is very nice for a 3-star hotel. I felt the customer service was excellent for the most part. The one exception was the valet parking. When I went to collect my car, the valet attendant couldn't find the key fob connected to my valet ticket or ANY RECORD that I'd even checked in with valet parking the prior day! Which is kind of crazy because I saw the valet write down my details—including my name and room number—when I handed over my key fob. I'm not sure where he wrote those details, but evidently, it wasn't on the check-in sheet. It's a sickening feeling when you're hundreds of miles from home and the people you entrusted with your vehicle didn't make a record of you checking in. My heart almost stopped as visions of my car being stolen flashed through my mind. Somehow, I managed to stay calm. To their credit, the valet working on checkout day and the hotel's front desk manager jumped into action right away. Thank goodness for surveillance footage and the fact that the front desk manager was outside when I checked in with valet parking. The good news is that my car was found in their garage. The bad news is that my key fob was still missing with no explanation for what happened to it. In the end, they had to bring in a locksmith to unlock my vehicle and program a new key fob. It took a couple of hours to get everything sorted. While this type of thing should have never happened, those two employees deserve kudos for the high level of customer service they provided to me in the face of a very stressful situation. I hope the hotel puts some safeguards in place to ensure this doesn't happen to anyone else in the future. As for me, I'm not sure I'll ever use valet parking again!
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
General Info
Total number of rooms 167
Number of floors 14
Year Built 2014
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
16Download
120Upload
34Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
79 out of 100
Safe
Nighttime safety
63 out of 100
Safe
Virginia Beach safety index
Overall Safety Index
Very Safe
An average rating of the six safety categories
86 out of 100
Women safety
Safe
Likelihood of inappropriate behavior against women.
80
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
100
Property safety
Safe
Likelihood of theft.
66
Political safety
Safe
Potential for infringement of political rights or political unrest.
71
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
100
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
Overall Crime index
Moderate
An average rating of the crime categories
43 out of 100
Property crime severity
Moderate
52
Mugging or robbery 37/100
Car theft 35/100
Car break-ins 54/100
Home break-ins 38/100
Violent crime severity
Moderate
44
Physical attacks 38/100
Racism or religion motivated attacks 25/100
Other crime severity
Moderate
50
Insult or harassment in public 35/100
Corruption or bribery 44/100
Drug problem 51/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$1.4 - $3.2
Coffee
$3.2 - $7.4
Beer 0.5L
$1.4 - $3
Meal, inexpensive restaurant
$14.8 - $33.2
Public transport, one-way ticket
$1.8 - $1.8
Taxi 1km (normal tariff)
$0.5 - $2.8
Meal for 2 people, mid-range restaurant, three-course
$41.5 - $138.3
Bottle of mid-range wine
$10.1 - $25.8
McMeal at McDonalds
$8.2 - $13.8
Coke/Pepsi 0.33L
$1.8 - $3.7
Public transport, monthly pass
$64.5 - $64.5
Gasoline (1 liter)
$0.7 - $1
Mobile phone monthly plan
$27.7 - $96.8
Fitness club, monthly fee
$23 - $73.7
Weather In Virginia Beach
Precipitation In Virginia Beach
Air Quality
Good
PM2.57
PM1014
14
Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 16:00
Check out until 11:00
Children welcome
No pets, service animals welcome