Holiday Inn Virginia Beach - Norfolk, an IHG Hotel, according to guest reviews, strikes a balance between comfort and convenience, offering a range of services and amenities designed for both leisure and business travelers. While many guests appreciate its amenities and services, some aspects of the hotel have received mixed reviews, highlighting areas for potential improvement.
1/5
Safety index
84 out of 100
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Safe area
Adventure sport
Holiday Inn Virginia Beach - Norfolk, an IHG Hotel
7.1
(2,532 ratings)
Virginia Beach, United States -
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2.5 km Virginia Beach Town Center
2.5 km Sandler Center for the Performing Arts
3.5 km Norfolk State University
Hotel Overview
Hotel highlights
Bar
Atmosphere
Pool
- Location: Conveniently situated, making it easy to access local attractions and businesses.
- Staff: Friendly and helpful staff, enhancing guests' overall experience.
- Cleanliness: High standards of cleanliness throughout the hotel.
- Amenities: A good range of amenities, including a pool and fitness center, catering to various guest needs.
- Comfort: Comfortable rooms that ensure a restful night's sleep.
Area for improvement
Bathroom
Sleep
Amenities
- Room Maintenance: Some guests reported issues with room maintenance, affecting their stay.
- Food Quality: The quality of food served at the hotel's restaurant didn't meet the expectations of some guests.
- Noise Levels: High noise levels in certain areas of the hotel, disrupting the peace and comfort of guests.
- Value for Money: Some guests felt that the hotel did not offer good value for the price.
- Wi-Fi Connectivity: Wi-Fi connectivity issues were mentioned by some guests, affecting their overall satisfaction.
Amenities
Microwave
Extra beds/cribs
Pool
Breakfast available
Free WiFi
Air conditioning
Parking included
Laundry
Related hotel videos
7.1RateScore
Total 2,532 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
7.0
7.2
booking
1,537 Reviews
7.0 / 10
expedia
995 Reviews
7.2 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Cleanliness
Sleep
Bathroom
Amenities
Food
Bar
Business
Location
Breakfast
Fitness
Accessibility
Atmosphere
Air Conditioning
Pool
Family
Nature
Restaurant
Kitchen
Parking
Wi-Fi
Entertainment
Gym
Couples
Nightlife
Transit
Wellness
Cleanliness was mentioned 365 times
48% Negative48% Positive
Reviews based on Cleanliness
taylor slark8 months ago
1/5
The staff was wonderful. The women at the front desk was so friendly, but the hotel was dirty. There was garbage sitting outside peoples doors that should have already been picked up by housekeeping the trash cans inside the hotel were overflowing as well as some of the trash cans outside of the hotel And my room was infested with cockroaches so bad that I didn’t even unpack my bags I was scared they might already be in something cause I was in the room for like 3 hrs before going back down to the front desk and asking for a refund which they gave to me immediately they were very nice about it, but they didn’t act surprised when I told them why I wanted my refund
Mint Lowe6 months ago
3/5
This hotel needs some serious upgrades. When I checked in at 10 p.m., someone was in my room with the doors lock. I asked my friend to hang tight as I went back downstairs. My friend called me before I got down and said it was a homeless person. The check-in person didn't even look surprised. I told her I wanted a new room. If it wasn't late and had other choices, I would've left. I was their own business. The rooms need serious updates. The doors on some of these rooms look like they were broken into. The carpet was nasty and dirty in the rooms and hallways. I had my shoes on the entire stay. The floors had a smell and damp. The employees for the banquet worn regularly clothes and look not professional at all. The food was great, I must say, compared to the other issues. The location is great, and the entryway was the only thing upgraded. When I walked in, I was impressed, but that didn't last long seeing the rest of the property. This is the first time I ever left a bad review.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Nov, 2023Now
General Info
Total number of rooms 307
Number of floors 6
Number of buildings/towers 1
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
11Download
408Upload
496Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
79 out of 100
Safe
Nighttime safety
63 out of 100
Safe
Virginia Beach safety index
84
Overall Safety Index
Very Safe
An average rating of the six safety categories
84 out of 100
Women safety
Safe
Likelihood of inappropriate behavior against women.
79
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
100
Property safety
Risky
Likelihood of theft.
54
Political safety
Safe
Potential for infringement of political rights or political unrest.
70
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
100
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
43
Overall Crime index
Moderate
An average rating of the crime categories
43 out of 100
Property crime severity
Moderate
52
Mugging or robbery 37/100
Car theft 35/100
Car break-ins 54/100
Home break-ins 38/100
Violent crime severity
Moderate
44
Physical attacks 38/100
Racism or religion motivated attacks 25/100
Other crime severity
Moderate
50
Insult or harassment in public 35/100
Corruption or bribery 44/100
Drug problem 51/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$1.4 - $3.2
Coffee
$3.2 - $7.4
Beer 0.5L
$1.4 - $3
Meal, inexpensive restaurant
$14.8 - $33.2
Public transport, one-way ticket
$1.8 - $1.8
Taxi 1km (normal tariff)
$0.5 - $2.8
Meal for 2 people, mid-range restaurant, three-course
$41.5 - $138.3
Bottle of mid-range wine
$10.1 - $25.8
McMeal at McDonalds
$8.2 - $13.8
Coke/Pepsi 0.33L
$1.8 - $3.7
Public transport, monthly pass
$64.5 - $64.5
Gasoline (1 liter)
$0.7 - $1
Mobile phone monthly plan
$27.7 - $96.8
Fitness club, monthly fee
$23 - $73.7
Weather In Virginia Beach
°C
°F
Precipitation In Virginia Beach
mm
in
Air Quality
Good
PM2.57
PM1014
14
Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 16:00
Check out until 11:00
Children welcome
No pets