Ramada by Wyndham Virginia Beach

Melissa D4 months ago

3/5

I have a few mixed feelings regarding this hotel stay. We are a family of five, three boys under the age of 16. We travel a lot and I understand as the kids get older we will eventually have to book separate rooms. We are not at the point yet. My youngest is 4 years old. I will attach receipts and pictures so that you have a better understanding of what I am talking about. We checked in last night about 6:30. The check-in-staff was okay he wasn't exactly friendly but he got his checked in answered some questions gave us our room keys and we went upstairs. At first glance, the building is in need of some updates old carpet chipping paint etc. What I really care about is the room which I'm going to get into in just a minute. To let you know this place does not offer any type of breakfast. There is a restaurant within the building which makes it convenient. But breakfast is not start until 8:00 a.m.. when we got to our room like I said is an older room there is five of us at the time of this booking I always state that we are a family of five with the designated age to help accommodate. As you can tell from the pictures the room is pretty small no sofa bed two double beds. The room is clean enough. When I went downstairs to inquire about a possible roll away bed the gentleman at the front desk told me he would have to check. I also asked for extra pillows and linen so that I could potentially make a bed. The front desk did eventually bring us pillows and linen but told me that they no longer had rollaway beds. I explained to him that when I book hotels I tell them that we are a party of five two adults three children and we usually have a pull out bed in the rooms I've never had an issue with that. He then proceeded to tell me that they do have rollaway beds but they're $45.00. I thanked him and said no that I wasn't going to pay that. Later I learned from an email that I received that a roll of a bed would only have been $25. Since we're only going to stay one night we made do with a chair and a small ottoman and made a small bed for my 4 yr old. Bear with me I am one that does not complain often. The room was mediocre. I was upset about the rollaway bed again I mentioned above that we are a family of five and we travel a lot for the price that I paid I would have gotten a better room and something that accommodated for all of us. I understand that we're visiting Virginia Beach on the off season there isn't a lot of people here and I just think that accommodations could have been made. The room does offer an ocean view which is beautiful the bed was comfortable the Sheets Were clean. Overall say the stay was meh. The stay for the night was $118.00.