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Image of Canopy by Hilton Washington DC The Wharf
Image of Canopy by Hilton Washington DC The Wharf
Image of Canopy by Hilton Washington DC The Wharf
Image of Canopy by Hilton Washington DC The Wharf
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1/5

Image of Canopy by Hilton Washington DC The Wharf
Image of Canopy by Hilton Washington DC The WharfImage of Canopy by Hilton Washington DC The WharfImage of Canopy by Hilton Washington DC The WharfImage of Canopy by Hilton Washington DC The Wharf

Safety index

78 out of 100

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Safe area tag

Safe area

Pet-friendly

Canopy by Hilton Washington DC The Wharf

Rating icon

8.9

Good (3,441 ratings)

Washington, United States - 

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1.05 km National Mall

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1.05 km National Air and Space Museum

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1.12 km Smithsonian Institution

Hotel Overview

Canopy by Hilton Washington DC The Wharf is a vibrant and modern hotel located in the bustling Wharf district. It offers stunning views of the waterfront, along with a unique blend of comfort and luxury. Guests have generally had positive experiences, praising its location, amenities, and services.

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Hotel highlights

Property

Service

Location

  1. Exceptional Location: Situated in the heart of the Wharf district, it offers easy access to dining, shopping, and entertainment options.
  2. Stunning Waterfront Views: Many rooms provide breathtaking views of the water, enhancing the stay experience.
  3. Friendly and Helpful Staff: The staff is noted for being attentive, welcoming, and ready to assist with any requests.
  4. Modern and Stylish Rooms: Accommodations are praised for their contemporary design, comfort, and cleanliness.
  5. Quality Dining Options: The hotel features excellent dining experiences, including both on-site restaurants and nearby local eateries.
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Area for improvement

Accessibility

Kitchen

Air Conditioning

  1. Pricing Concerns: Some guests feel the hotel rates and additional charges (like parking) are on the higher side.
  2. Limited Parking: Available parking is often described as limited and at times, inconvenient.
  3. Room Size Issues: A few guests have mentioned that certain rooms feel cramped and could benefit from better space utilization.
  4. Noisy Environments: Due to its lively location, noise from nearby nightlife can sometimes be an issue for guests seeking quiet.
  5. Occasional Service Delays: There have been reports of delays in service, especially during peak times or events.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Parking available

Parking available

Free WiFi

Restaurant

Bar

Pet friendly

Pet friendly

Laundry

Laundry

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Related hotel videos

Score icon8.9

RateScore

Total 3,441 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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9.5

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8.8

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8.8

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4.4/5

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4.5/5

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agoda

16 Reviews

9.5 / 10

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booking

378 Reviews

8.8 / 10

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expedia

1,006 Reviews

8.8 / 10

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google

1,159 Reviews

4.4 / 5

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tripadvisor

882 Reviews

4.5 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

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1,159+ People Are Talking

Property

Service

Location

Amenities

Bar

Cleanliness

Food

Breakfast

Atmosphere

Sleep

Parking

Bathroom

Accessibility

Nature

Kitchen

Restaurant

Air Conditioning

Business

Transit

Nightlife

Family

Entertainment

Safety

Fitness

Couples

Pets

Wi-Fi

Property was mentioned 362 times

10% Negative84% Positive

Reviews based on Property

User image
Alex P.2 months ago
2/5Google icon

Not a good experience. First, a minor thing but I didn't get a choice of room online. When I arrived I was informed I had been upgraded, (great... not!) as this was to a mobility accessible room (nearest to the ice machine) which had the only window basically at the edge of where the building takes a 90 degree turn (this means half of your view is the side of the building and those respective windows/rooms). For each day of my stay, the fourth floor hallway smelled musty/stale. I actually ended up mentioning this to one of my peers who happened to be on the same floor and they agreed and said they had previously been talking to someone else about it (they thought it smelled kind of like mold/mildew). I ordered Birria fries to go on the first night when it wasn't very busy however that took around 45 minutes to get. Throughout that time the waitress was very apologetic and said it wasn't her fault it was taking so long. At the end she apologized again and said it was ridiculous how long the guys in the kitchen had taken and that it was unacceptable. Based on my random observations of the staff that popped out of the kitchen periodically, I would agree that they had very little interest in customer service or work for that matter. When I eventually got my food and went back to my room, the fries were hot but soggy (even the ones not drenched in cheese. The amount of cheese poured on top was comically excessive (I normally wouldn't complain about this) but the Birria was very bland and so I'm assuming the gratuitous cheese was to make up for any other missing flavor that was supposed to be present. On day two, I realized the room did not have a microwave (a very basic standard amenity in most hotels), that a pocket door latch strike plate was missing (not a big deal but it shows some minor maintenance issue misses), and that the bathroom was a very drafty open / empty / basically cement floor room with an extra drain in the middle (assumingly for mobility accessibility purposes). That's when and where I noticed a small cockroach running around trying to escape. I have no idea where it came from (possibly the drain) but I killed it and fortunately no others swarmed out for retribution. I did not encounter any other bugs throughout the rest of my stay but it's hard for me to believe the critter was working alone. I understand things happen and its tough to be perfect, but the fact that I observed misses in food quality, food service, and room cleanliness leads me to believe there are greater systemic issues at play for the maintenance and management of this hotel. I would not recommend this place unless you want to spend a lot of money to be close to restaurants on the Wharf.

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Mitchell Alexander4 months ago
1/5Google icon

What started off as a fine stay has since turned into weeks of headache for me. I stayed one night on October 12 and departed on the 13. My bill was emailed to me and I began my journey home. The next day, I have a $68 charge on my credit card from the hotel. This was not on my bill, so I reached out to Hilton for an explanation. Hilton customer service noted the charge was for “Whiskey Charlie”, which was not only never included in my bill, but I never stepped foot in it. I let the customer service rep know this must have been an erroneous charge, and they opened a guest assistance case so the property could investigate it and correct it. This was on 10/17, and I was told the response would take 3 days or less. It is now two weeks later, and I have been ignored by this property, with no progress made toward the issue, even after an additional inquiry. The explanation for this charge is either incompetence or fraud, but the property does not seem to care either way. Not only will this situation cause me to never return here, it has me reevaluating my loyalty with the Hilton brand as a whole.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 175

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Number of floors 7

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Year Built 2017

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

7

Download

173

Upload

125

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

National Mall

1.05 km

National Air and Space Museum

1.05 km

Smithsonian Institution

1.12 km

Nationals Park

2 km

National Museum of Natural History

2.5 km

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Getting around

Waterfront Station

560 m

Washington Union Station

4.5 km

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Airports Nearby

Ronald Reagan Washington National Airport (DCA)

6.5 km

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Restaurants

Gordon Ramsay Hell's Kitchen

210 m

Bartaco

140 m

Surfside

210 m

Gordon Ramsay Fish & Chips

140 m

Hanks Oyster Bar

Nearby

Street View

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Daytime safety

63 out of 100

Safe

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Nighttime safety

36 out of 100

Unsafe

Washington safety index

Safety

Crime

78

Overall Safety Index

Safe

An average rating of the six safety categories

78 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

70

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

70

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Property safety

Safe

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Likelihood of theft.

lowhigh

70

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

66

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

93

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

61

Overall Crime index

High

An average rating of the crime categories

61 out of 100

Property crime severity

High

65

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Mugging or robbery  59/100

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Car theft  53/100

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Car break-ins  66/100

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Home break-ins  54/100

Violent crime severity

High

65

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Physical attacks  59/100

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Racism or religion motivated attacks  46/100

Other crime severity

High

71

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Insult or harassment in public  62/100

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Corruption or bribery  57/100

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Drug problem  66/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.4 - $3.5

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Coffee

$3.7 - $8.2

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Beer 0.5L

$1.6 - $4.6

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Meal, inexpensive restaurant

$18.3 - $45.8

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Public transport, one-way ticket

$1.8 - $4.1

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Taxi 1km (normal tariff)

$1.7 - $2.8

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Meal for 2 people, mid-range restaurant, three-course

$73.3 - $229

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Bottle of mid-range wine

$11 - $27.5

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McMeal at McDonalds

$8.2 - $13.7

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Coke/Pepsi 0.33L

$1.8 - $4.6

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Public transport, monthly pass

$64.1 - $164.9

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Gasoline (1 liter)

$0.8 - $1.2

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Mobile phone monthly plan

$39.4 - $100.8

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Fitness club, monthly fee

$55 - $182.3

Weather In Washington

°C
°F

Precipitation In Washington

mm
in

Air Quality

Moderate

PM2.57

PM1015

42

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Heavy

Potential slowdowns and congestion, expect delays during peak travel times.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome (restrictions apply)

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