RatePunk Logo
Image of Hotel Zena, a Viceroy Urban Retreat
Image of Hotel Zena, a Viceroy Urban Retreat
Image of Hotel Zena, a Viceroy Urban Retreat
Image of Hotel Zena, a Viceroy Urban Retreat
icon

1/5

Image of Hotel Zena, a Viceroy Urban Retreat
Image of Hotel Zena, a Viceroy Urban RetreatImage of Hotel Zena, a Viceroy Urban RetreatImage of Hotel Zena, a Viceroy Urban RetreatImage of Hotel Zena, a Viceroy Urban Retreat

Safety index

77 out of 100

Show All Photos

Safe area tag

Safe area

Business

Pet-friendly

Boutique

Romantic

City

Shopping

Hotel Zena, a Viceroy Urban Retreat

Rating icon

8.8

Good (2,337 ratings)

Washington, United States - 

show on map
Location icon

700 m Walter E. Washington Convention Center

Location icon

910 m White House

Location icon

980 m Smithsonian Institution

Hotel Overview

Hotel Zena, a centrally located urban retreat in Washington, is praised for its unique blend of art and social justice themes, creating an engaging and thought-provoking environment for guests. This hotel is recognized for its comfortable accommodations, exceptional service, and convenient location, catering to both leisure and business travelers. However, like any establishment, it also faces some critiques based on user experiences.

Thumbs up icon

Hotel highlights

Service

Property

Location

  1. Artistic Ambiance: Celebrated for its unique art installations and themes that promote social justice, creating an inspiring and visually stimulating environment.
  2. Location: Conveniently situated in the heart of the city, providing easy access to local attractions, dining, and business districts.
  3. Accommodations: Guests appreciate the comfortable, well-appointed rooms, highlighting the balance between style and comfort.
  4. Staff Service: The hotel's staff receives high marks for their attentive, friendly, and professional demeanor, ensuring a pleasant stay.
  5. Amenities: Offers a variety of amenities, including a rooftop bar with city views, enhancing the overall guest experience.
Thumbs down icon

Area for improvement

  1. Price: Some guests feel the pricing can be on the higher side, affecting the overall value perception.
  2. Noise Levels: Noise from the surrounding area and within the hotel itself has been a concern for some guests, impacting sleep quality.
  3. Parking: The availability and price of parking have been points of contention, with some finding it expensive and inconvenient.
  4. Food Options: While some appreciate the dining options, others believe there could be more variety or improvements in quality.
  5. Room Size: A few guests have mentioned that certain rooms can feel cramped, especially for those traveling with a lot of luggage or seeking more spacious accommodations.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Pool

Parking available

Parking available

Pet friendly

Pet friendly

Air conditioning

Air conditioning

Laundry

Laundry

Restaurant

Youtube Icon

Related hotel videos

Score icon8.8

RateScore

Total 2,337 Reviews

Info icon

RateScore is average rating from most popular providers

Blended Web Rating

Icon

8.6

Icon

8.7

Icon

8.8

Icon

4.2/5

Icon

4.5/5

Icon

agoda

57 Reviews

8.6 / 10

Icon

booking

565 Reviews

8.7 / 10

Icon

expedia

735 Reviews

8.8 / 10

Icon

google

285 Reviews

4.2 / 5

Icon

tripadvisor

695 Reviews

4.5 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

285+ People Are Talking

Service

Property

Location

Cleanliness

Amenities

Sleep

Bar

Fitness

Food

Bathroom

Atmosphere

Parking

Pool

Breakfast

Safety

Business

Accessibility

Family

Restaurant

Kitchen

Service was mentioned 108 times

16% Negative82% Positive

Reviews based on Service

User image
Alexis Rumber2 months ago
4/5Google icon

My experience at Hotel Zena in Washington DC was not just a stay; it was a celebration of significant milestones and empowering values. Hosting my dad's 60th birthday party on the hotel's rooftop was a highlight, offering breathtaking views and an ambiance that perfectly matched our festive spirit. Hotel Zena, known for its emphasis on women's leadership and empowerment, resonated deeply with our values. The art and decor throughout the hotel celebrate these themes, adding a unique and inspiring dimension to our stay. The hotel's services were exceptional, from the seamless reservation of the rooftop for our event to the diverse and delicious food options provided for our guests. The staff's dedication to ensuring a memorable experience was evident in every interaction. Their willingness to assist and attention to detail made the planning and execution of the birthday party effortless and enjoyable. Unique Features to Highlight: Rooftop venue ideal for special events with stunning city views Hotel's focus on women's empowerment and leadership, reflected in art and decor Exceptional service, aiding in event planning and catering Convenient location, embracing DC culture and history

User image
Esse Darden2 months ago
4/5Google icon

I visited this hotel for the purpose of attending a women's local vendor market. Once I saw where it is I was surprised, realizing how close it is to nearby venues I tend to frequent in the perimeter of Franklin Square park. The event was on the ground lobby level. It was well situated as upon entering the hotel I couldn't distinguish where the vendor market began compared to the standard hotel operation as they were set up surrounding the hotel bar. I found it had an elevated yet inviting feel. One of the vendors included a feature of champagne samples that can be purchased direct through the hotel. Upon leaving, I was near the festive tree and check-in desk where within the showcase are several various high heeled shoes - displayed a nostalgic, yet trendy touch. I was asked by staff if I needed any sort of assistance. I didn't, but was able to try a seasonal beverage set up in a pitcher next to the desk. It was a very nice spiced cider. Although I wasn't staying at the hotel, I was still treated with a notable level of productive attention and customer service was offered.

Hotel Quality

Info icon

The quality chart is based on how hotel ratings changed over time.

Apr, 2023Jun, 2023Now

General Info

Bullet point

Total number of rooms 191

Bullet point

Number of floors 14

Bullet point

Number of buildings/towers 1

Bullet point

Year Built 1972

WiFi Quality

icon

Download, Mbps

icon

Upload, Mbps

Ping, ms

Idle

11

Download

167

Upload

64

Wifi Speed Is Good For

icon

web browsing

icon

HD online movies

icon

group video calls

icon

online streaming

icon

4K online movies

icon

online gaming

Choose Room

Location Area Map

icon

What's nearby

Walter E. Washington Convention Center

700 m

White House

910 m

Smithsonian Institution

980 m

Capital One Arena

1.26 km

National Mall

1.26 km

icon

Getting around

McPherson Sq. Station

350 m

Washington Union Station

5.5 km

icon

Airports Nearby

Ronald Reagan Washington National Airport (DCA)

10 km

icon

Restaurants

Arepa Zone

Nearby

Green Lantern

140 m

Soho Cafe & Market

280 m

Lady Madison

280 m

Via Sophia

210 m

Street View

Icon

Daytime safety

63 out of 100

Safe

Icon

Nighttime safety

36 out of 100

Unsafe

Washington safety index

Safety

Crime

77

Overall Safety Index

Safe

An average rating of the six safety categories

77 out of 100

Icon

Women safety

Safe

Info icon

Likelihood of inappropriate behavior against women.

lowhigh

64

Icon

Physical safety

Safe

Info icon

Likelihood of injury due to harmful intent.

lowhigh

62

Icon

Property safety

Safe

Info icon

Likelihood of theft.

lowhigh

70

Icon

Political safety

Safe

Info icon

Potential for infringement of political rights or political unrest.

lowhigh

63

Icon

LGBTQ safety

Very Safe

Info icon

Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

Icon

Medical safety

Very Safe

Info icon

Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

61

Overall Crime index

High

An average rating of the crime categories

61 out of 100

Property crime severity

High

65

Crime category icon

Mugging or robbery  59/100

Crime category icon

Car theft  53/100

Crime category icon

Car break-ins  66/100

Crime category icon

Home break-ins  54/100

Violent crime severity

High

65

Crime category icon

Physical attacks  59/100

Crime category icon

Racism or religion motivated attacks  46/100

Other crime severity

High

71

Crime category icon

Insult or harassment in public  62/100

Crime category icon

Corruption or bribery  57/100

Crime category icon

Drug problem  66/100

Prices Around Property

Average Daily Costs Per Person

icon

Bottle of water 1.5L

$1.4 - $3.5

icon

Coffee

$3.7 - $8.2

icon

Beer 0.5L

$1.6 - $4.6

icon

Meal, inexpensive restaurant

$18.3 - $45.8

icon

Public transport, one-way ticket

$1.8 - $4.1

icon

Taxi 1km (normal tariff)

$1.7 - $2.8

icon

Meal for 2 people, mid-range restaurant, three-course

$73.3 - $229

icon

Bottle of mid-range wine

$11 - $27.5

icon

McMeal at McDonalds

$8.2 - $13.7

icon

Coke/Pepsi 0.33L

$1.8 - $4.6

icon

Public transport, monthly pass

$64.1 - $164.9

icon

Gasoline (1 liter)

$0.8 - $1.2

icon

Mobile phone monthly plan

$39.4 - $100.8

icon

Fitness club, monthly fee

$55 - $182.3

Weather In Washington

°C
°F

Precipitation In Washington

mm
in

Air Quality

Moderate

PM2.57

PM1015

42

Slider marker

Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

water icons

Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

traffic icons

Heavy

Potential slowdowns and congestion, expect delays during peak travel times.

House Rules

Clock Icon

Check in after 15:00

Clock Icon

Check out until 12:00

Children welcome

Pets welcome

Our Recent Articles