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Image of The Ritz-Carlton, Washington, D.C.
Image of The Ritz-Carlton, Washington, D.C.
Image of The Ritz-Carlton, Washington, D.C.
Image of The Ritz-Carlton, Washington, D.C.
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1/5

Image of The Ritz-Carlton, Washington, D.C.
Image of The Ritz-Carlton, Washington, D.C.Image of The Ritz-Carlton, Washington, D.C.Image of The Ritz-Carlton, Washington, D.C.Image of The Ritz-Carlton, Washington, D.C.

Safety index

75 out of 100

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Safe area tag

Safe area

Business

Family

Luxury

Pet-friendly

Spa

The Ritz-Carlton, Washington, D.C.

Rating icon

9.0

Excellent (1,373 ratings)

Washington, United States - 

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770 m George Washington University

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1.19 km Georgetown Waterfront Park

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1.33 km White House

Hotel Overview

The Ritz-Carlton in Washington, D.C., based on user reviews, is recognized for its exemplary service and elegant ambiance. Guests appreciate the hotel's luxurious accommodations and its prime location, which allows for easy exploration of the city's significant landmarks and attractions. The hotel's attention to detail and emphasis on guest satisfaction have made it a preferred choice for travelers seeking a sophisticated and memorable stay in the nation's capital.

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Hotel highlights

Service

Property

Location

  1. Exceptional Service: Staff go above and beyond to ensure guest satisfaction, making stays memorable.
  2. Prime Location: Situated close to major attractions, facilitating easy exploration of the city.
  3. Luxurious Accommodations: Rooms and amenities offer comfort and elegance, providing a plush staying experience.
  4. Quality Dining Options: Multiple on-site dining choices cater to diverse tastes and dietary needs.
  5. Health and Fitness Facilities: Well-equipped gym and wellness amenities help maintain routines while traveling.
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Area for improvement

  1. Price Point: The high cost of stay and services can be a drawback for some travelers.
  2. Additional Charges: Extra fees for amenities like parking and Wi-Fi can add up, impacting the overall value.
  3. Noisy Environments: Proximity to city hotspots sometimes results in noise disturbances in rooms facing the street.
  4. Reservation Issues: Occasional booking errors and reservation mix-ups can inconvenience guests upon arrival.
  5. Room Availability: High demand can lead to difficultly securing specific room types or views.

Amenities

Extra beds/cribs

Toys/Games

Breakfast available

Breakfast available

Spa

Parking available

Parking available

Pet friendly

Pet friendly

Air conditioning

Air conditioning

Laundry

Laundry

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Related hotel videos

Score icon9.0

RateScore

Total 1,373 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.2

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4.5/5

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booking

56 Reviews

8.2 / 10

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google

1,317 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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1,317+ People Are Talking

Service

Property

Location

Food

Bar

Cleanliness

Business

Atmosphere

Bathroom

Parking

Breakfast

Amenities

Sleep

Fitness

Gym

Nightlife

Accessibility

Family

Couples

Safety

Restaurant

Wi-Fi

Kitchen

Spa

Entertainment

Air Conditioning

Service was mentioned 358 times

12% Negative84% Positive

Reviews based on Service

User image
Catherine Davis2 months ago
5/5Google icon

I truly wish I could give the service at this hotel 10 stars. Our stay was wonderful and the staff, amenities, and location were amazing. However, the service was top tier. I accidentally left an item behind after check out and when I tell you that that item was back in my hands within 24 hours from states away, I am not exaggerating. Once I called the hotel and let them know I left something behind, they sent a security officer to my room, stayed on the phone with me to confirm they retrieved it and then sent it out to me within the hour. I cannot express how grateful I am to the staff there. 10/10.

User image
Lucas Horne2 months ago
2/5Google icon

My wife and I stayed at the Ritz West End recently and had very high expectations for our first stay at a Ritz given their reputation, but unfortunately, we were very disappointed. The short version is that the location is fantastic, the staff is great, but the facility itself is on par with a 3 star hotel. We had a broken toilet that took multiple attempts to fix, the gym and "spa" features are just at basic gym (that's more for local members rather than hotel guests), and the room/bathroom just feels like it was built to look expensive but isn't really practical. Broken toilet experience: We got into our room and noticed the toilet was running. Went in to see that the handle was broken/disconnected. We called down and they sent someone up to fix it. He was there for a bit, but after he left we tried it and the handle fell off again. As best we can tell he tried to fix the toilet with hopes and dreams. We spent the first night there with a loud running toilet. The next morning we told someone it was still broken, then went to the gym to check it out. After about 20 minutes of looking at the (disappointing) gym, we went back to our room and nothing had been done. We went down to the front desk and told the manager about it and they sent someone up to fix it. They finally got it fixed, which was great, but it was extremely disappointing that it took multiple complaints to get a working toilet at a Ritz Carlton. The Positive: The bed is extremely comfortable and the folks that work there are very friendly. Negatives: Bathroom: Other than the broken toilet, the door stop was barely attached to the door and dragging on the floor. The shower is an awkward shape that caused my wife to smack her head on the wall, and isn't big enough to raise your arms to the side. The toilet is tiny and behind a huge door, so in order to get in and out you kind of have to push your body into the corner or stand over the toilet to swing the door open, it just feels like the big door is there to make it look expensive, but the practicality is lost as soon as you try to actually use it. There's also a nice soaking tub that looks relaxing (and works perfectly fine), but the lights in the bathroom only have one setting, and it's SUNLIGHT ALL OVER - so you can't dim the lights or have any kind of ambiance, which is a bit disappointing given how nice the tub is. The Room: The room is fine, it has 4 walls that are great for making it a room. The only odd thing is that they have a really nice huge mirror that's great for getting ready in front of, but the lights are the opposite of the bathroom in that there are only 3 small lamps, so the brightest you can make the room is akin to a full moon on a clear night. It just makes it hard to get ready and have certainty that your fly is up or that your makeup isn't accidentally on the back of your head. Gym - it's a regular gym. There are no real amenities on top of what you'd get in a gym by your house, small sauna/steam room in the locker room, no actual "spa" services, they have racquetball, but you have to bring your own equipment, it's just clearly a gym for members that live nearby and not meant for people on vacation and away from home in terms of the amenities. In all - the staff is great (except for the hopes and dreams repairman), the location is awesome, but the building is just old and the rooms seem like they're planned to look expensive vs actually be practical.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 300

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Number of floors 11

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Number of buildings/towers 1

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

9

Download

124

Upload

55

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

George Washington University

770 m

Georgetown Waterfront Park

1.19 km

White House

1.33 km

National Mall

1.33 km

Smithsonian Institution

1.4 km

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Getting around

Foggy Bottom Station

420 m

Alexandria Station

7.5 km

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Airports Nearby

Ronald Reagan Washington National Airport (DCA)

9.5 km

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Restaurants

Tatte Bakery

140 m

Chef Geoff's West End

210 m

Planta Queen

140 m

Starbucks

280 m

Quadrant

Nearby

Street View

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Daytime safety

63 out of 100

Safe

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Nighttime safety

36 out of 100

Unsafe

Washington safety index

Safety

Crime

75

Overall Safety Index

Safe

An average rating of the six safety categories

75 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

50

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Physical safety

Risky

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Likelihood of injury due to harmful intent.

lowhigh

60

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Property safety

Safe

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Likelihood of theft.

lowhigh

76

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

67

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

99

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

61

Overall Crime index

High

An average rating of the crime categories

61 out of 100

Property crime severity

High

65

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Mugging or robbery  59/100

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Car theft  53/100

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Car break-ins  66/100

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Home break-ins  54/100

Violent crime severity

High

65

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Physical attacks  59/100

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Racism or religion motivated attacks  46/100

Other crime severity

High

71

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Insult or harassment in public  62/100

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Corruption or bribery  57/100

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Drug problem  66/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.4 - $3.5

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Coffee

$3.7 - $8.2

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Beer 0.5L

$1.6 - $4.6

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Meal, inexpensive restaurant

$18.3 - $45.8

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Public transport, one-way ticket

$1.8 - $4.1

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Taxi 1km (normal tariff)

$1.7 - $2.8

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Meal for 2 people, mid-range restaurant, three-course

$73.3 - $229

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Bottle of mid-range wine

$11 - $27.5

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McMeal at McDonalds

$8.2 - $13.7

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Coke/Pepsi 0.33L

$1.8 - $4.6

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Public transport, monthly pass

$64.1 - $164.9

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Gasoline (1 liter)

$0.8 - $1.2

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Mobile phone monthly plan

$39.4 - $100.8

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Fitness club, monthly fee

$55 - $182.3

Weather In Washington

°C
°F

Precipitation In Washington

mm
in

Air Quality

Moderate

PM2.57

PM1015

42

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Heavy

Potential slowdowns and congestion, expect delays during peak travel times.

House Rules

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Check in after 16:00

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Check out until 11:00

Children welcome

Pets welcome

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