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Image of Washington Hilton
Image of Washington Hilton
Image of Washington Hilton
Image of Washington Hilton
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1/5

Image of Washington Hilton
Image of Washington HiltonImage of Washington HiltonImage of Washington HiltonImage of Washington Hilton

Safety index

77 out of 100

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Safe area tag

Safe area

Family

Pet-friendly

Business

City

Washington Hilton

Rating icon

8.0

Good (11,228 ratings)

Washington, United States - 

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1 km Smithsonian Institution

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1.5 km Smithsonian's National Zoo

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1.5 km George Washington University

Hotel Overview

Washington Hilton is a prominent hotel known for its convenient location and comprehensive amenities. User reviews frequently highlight a mix of positive attributes and areas for improvement, shaping a nuanced perspective of the hotel experience.

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Hotel highlights

Property

Service

Location

  1. Convenient Location: Situated near many attractions, providing easy access to explore the city.
  2. Spacious Rooms: Guests appreciate the spacious and comfortable rooms offered by the hotel.
  3. Friendly Staff: The staff's professionalism and friendliness are often commended by guests.
  4. Great Views: The hotel offers some spectacular views of the surrounding area.
  5. Quality Amenities: Guests enjoy a wide range of amenities, including a pool and fitness center.
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Area for improvement

Bathroom

Parking

Kitchen

  1. Costly Extras: Many guests feel that the additional charges for parking and other amenities are too high.
  2. Outdated Decor: Some areas of the hotel are viewed as needing an update to match current styles.
  3. Noise Levels: Noise from surrounding areas and within the hotel can sometimes disturb guests.
  4. Slow Service: At times, the service, including check-in and dining, can be slow.
  5. Issues with Cleanliness: There have been complaints regarding cleanliness in certain parts of the hotel.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Pool

Parking available

Parking available

Pet friendly

Pet friendly

Air conditioning

Air conditioning

Outdoor Space

Outdoor Space

Laundry

Laundry

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Related hotel videos

Score icon8.0

RateScore

Total 11,228 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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7.8

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7.5

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7.8

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4.1/5

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4.0/5

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agoda

105 Reviews

7.8 / 10

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booking

438 Reviews

7.5 / 10

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expedia

1,176 Reviews

7.8 / 10

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google

4,567 Reviews

4.1 / 5

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tripadvisor

4,942 Reviews

4.0 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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4,567+ People Are Talking

Property

Service

Location

Cleanliness

Business

Amenities

Food

Sleep

Bar

Atmosphere

Bathroom

Parking

Breakfast

Fitness

Kitchen

Wi-Fi

Accessibility

Transit

Gym

Pool

Family

Restaurant

Safety

Air Conditioning

Entertainment

Nightlife

Couples

Pets

Property was mentioned 1169 times

24% Negative66% Positive

Reviews based on Property

User image
Eric Nelson3 months ago
2/5Google icon

Great location, close enough to everything, rooms are on the small side, which I'd expect in this market, and the rooms LOOK nice, hotel overall looks nice, and has the largest market and cafe I've seen at any Hilton property before you even get to the on-site restaurants, plenty of event space and conference rooms, and the first time I've seen "ice and vending" actually have vending. Rooms are a bit on the dated side in terms of wear and tear, but they still look nice and are a style I'd expect to see in D.C., but... Our room had adjoining room doors. We could clearly hear someone using the bathroom, their bed creaking, and their TV, so all sounds went right through the adjoining doors, plural, despite being closed. Sound is coming through TWO CLOSED DOORS. I will never understand hotels and the choice to use cheap doors and windows. I get that the cost of doors and windows can easily equal or exceed the cost of everything else in the room, but it also negates any other sound treatments that may have been done, and can make an otherwise luxury room feel like a budget motel. It was to the point you can almost have conversations through them at normal voice levels. We could hear our neighbor clearly and everything they said, plus thought their phone alarm was ours because it came through so clearly. The main room doors were also paper thin and we could clearly hear conversations in the hall. We even had to the check the windows were indeed closed because of the amount of sound coming in from the street below, and we're on the sixth floor. Could easily hear some rowdy folks on the street below, plus all of the traffic noise. Door closers are set to slam shut and you can hear them a few rooms down easily. While typing this our neighbor turned on their TV and I can hear the dialogue almost clear as day. Bathtub drain was broken and it looked like housekeeping just set it back in, it was clearly broken at a glance and confirmed when I tried to use it. Front desk staff is a hit or miss for service, but mostly good. Got polite and courteous help one night with one staffer, but then the next day I requested a late checkout (I'm a Diamond member) and was curtly told, "we're not doing late checkouts". No polite, "Unfortunately..." or "Sorry, but..." just, "We're not doing late checkouts" like I offended him for even asking. Late checkouts aren't guaranteed, hence the request part, and denial isn't unusual, but the "f*** you for asking" attitude was unexpected and unneeded. I was able to visit the front desk and talk with someone else who was much more polite and granted a late checkout. Except for the one rude staff member, everyone else was friendly. Dinner at McClellan's was WAY overpriced for the quality. Salmon was dry and overcooked on the edges, nachos had cheese that was one step up from gas station quality. All for the low price of $60... Zero sound treatments in the restaurants so even a modest crowd was deafening loud. A few acoustic wall and ceiling panels would go a very long ways. Breakfast at Four Oaks was pretty good, and pricing was on par with what I'd expect. Service was prompt and friendly, and I've never had Eggs Benedict come out so fast. One table over had a different order that came out equally fast. Just a few minutes for food to arrive. Executive Lounge is still listed as a benefit for Diamond members, but I've very informed that they were closed across all Hilton's and replaced by the food and beverage credits. This was disappointing to find out. Overall, will not be staying here the next time we're in town, largely due to the sound issue in the rooms which is one of the most important things I like for in a room, and will be taking my business elsewhere. I'd complain to the manager, but I get the distinct feeling it would not matter at all as unless they have a planned remodel coming up there isn't much they can do about it at this point. Glad it was a short trip and not a longer one.

User image
Andy Robinson4 months ago
3/5Google icon

I checked in on the Hilton Honors app (Honors Member) the day before arriving and picked a room on the front side of the hotel that I thought would give me a view of DC. But when we pulled into the parking garage I had not received my digital key so I went to the front desk to check in and (without telling me) they switched me to another room that faced the back side of the building. The AC/Heat in the room just randomly cooled and warmed, did this for about two hours before it settled down. The ice machine on my floor didn't work and never got my two bottles of water. Plus $35 for a small bottle of average wine in the lobby market? Really?

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jun, 2023Now

General Info

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Total number of rooms 1107

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Number of floors 7

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Year Built 1965

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

13

Download

196

Upload

47

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Smithsonian Institution

1 km

Smithsonian's National Zoo

1.5 km

George Washington University

1.5 km

National Mall

1.5 km

White House

2 km

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Getting around

Dupont Circle Station

490 m

Alexandria Station

7.5 km

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Airports Nearby

Ronald Reagan Washington National Airport (DCA)

10 km

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Restaurants

Lauriol Plaza Restaurant

420 m

McClellan's Sports Bar

Nearby

Mi Casa

490 m

Sidecar

Nearby

Dolcezza Artisanal Gelato

350 m

Street View

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Daytime safety

63 out of 100

Safe

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Nighttime safety

36 out of 100

Unsafe

Washington safety index

Safety

Crime

77

Overall Safety Index

Safe

An average rating of the six safety categories

77 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

54

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

67

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Property safety

Safe

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Likelihood of theft.

lowhigh

79

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

67

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

97

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

61

Overall Crime index

High

An average rating of the crime categories

61 out of 100

Property crime severity

High

65

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Mugging or robbery  59/100

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Car theft  53/100

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Car break-ins  66/100

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Home break-ins  54/100

Violent crime severity

High

65

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Physical attacks  59/100

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Racism or religion motivated attacks  46/100

Other crime severity

High

71

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Insult or harassment in public  62/100

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Corruption or bribery  57/100

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Drug problem  66/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.4 - $3.5

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Coffee

$3.7 - $8.2

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Beer 0.5L

$1.6 - $4.6

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Meal, inexpensive restaurant

$18.3 - $45.8

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Public transport, one-way ticket

$1.8 - $4.1

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Taxi 1km (normal tariff)

$1.7 - $2.8

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Meal for 2 people, mid-range restaurant, three-course

$73.3 - $229

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Bottle of mid-range wine

$11 - $27.5

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McMeal at McDonalds

$8.2 - $13.7

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Coke/Pepsi 0.33L

$1.8 - $4.6

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Public transport, monthly pass

$64.1 - $164.9

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Gasoline (1 liter)

$0.8 - $1.2

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Mobile phone monthly plan

$39.4 - $100.8

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Fitness club, monthly fee

$55 - $182.3

Weather In Washington

°C
°F

Precipitation In Washington

mm
in

Air Quality

Moderate

PM2.57

PM1015

42

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Heavy

Potential slowdowns and congestion, expect delays during peak travel times.

House Rules

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Check in after 16:00

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Check out until 11:00

Children welcome

Pets welcome (restrictions apply)

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