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Image of Hyatt Place Wilmington Riverfront
Image of Hyatt Place Wilmington Riverfront
Image of Hyatt Place Wilmington Riverfront
Image of Hyatt Place Wilmington Riverfront
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Image of Hyatt Place Wilmington Riverfront
Image of Hyatt Place Wilmington RiverfrontImage of Hyatt Place Wilmington RiverfrontImage of Hyatt Place Wilmington RiverfrontImage of Hyatt Place Wilmington Riverfront

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Safe area

Business

Business

Pet-friendly

Hyatt Place Wilmington Riverfront

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9.1

Excellent (1,100 ratings)

Wilmington, United States - 

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630 m Chase Center on the Riverfront

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910 m Wilmington Riverwalk

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1.05 km 76ers Fieldhouse Powered by BPG|Sports

Hotel Overview

Hyatt Place Wilmington Riverfront is often praised by visitors for offering a comfortable and enjoyable stay, with many highlighting its prime location and quality services. However, like any accommodations, it also receives some criticisms, reflecting areas that could be further improved for an even more delightful experience.

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Hotel highlights

Cleanliness

Location

Breakfast

  1. Prime Location: Situated near key attractions, making it easy for guests to explore.
  2. Spacious Rooms: Guests appreciate the ample space in the rooms, providing comfort during the stay.
  3. Friendly Staff: The hotel’s personnel are noted for their warm, welcoming attitude and helpful service.
  4. Modern Facilities: Facilities are up-to-date, ensuring a convenient and satisfying stay.
  5. Stunning Views: Many guests rave about the beautiful views from their rooms, enhancing their overall experience.
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Area for improvement

Accessibility

  1. Cost: Some guests find the pricing to be on the higher side for the value received.
  2. Parking Issues: Limited parking availability has been a point of frustration for some visitors.
  3. Internet Connectivity: A few guests have faced challenges with the Wi-Fi strength and reliability during their stay.
  4. Breakfast Quality: The breakfast offering has left some guests wishing for more in terms of variety and quality.
  5. Room Cleanliness: Although generally clean, sporadic issues related to room cleanliness have been reported by some guests.

Amenities

Grocery/Convenience store

Pet friendly

Pet friendly

Breakfast included

Parking included

Parking included

Free WiFi

Laundry

Laundry

Housekeeping

Gym

Gym

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Related hotel videos

Score icon9.1

RateScore

Total 1,100 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.9

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9.2

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booking

525 Reviews

8.9 / 10

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expedia

575 Reviews

9.2 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Cleanliness

Location

Breakfast

Bar

Restaurant

Food

Atmosphere

Amenities

Family

Sleep

Couples

Accessibility

Business

Bathroom

Parking

Kitchen

Nature

Air Conditioning

Cleanliness was mentioned 68 times

12% Negative88% Positive

Reviews based on Cleanliness

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Chelsea Dunn6 months ago
5/5Google icon

I stayed at the Hyatt Riverfront for business for a month and have nothing but wonderful things to say. The front desk staff is superb. Angel and Rebecca greeted us every time we saw them like we were friends. I saw them build this bond with other guests as well like addressing them by first name, which is so awesome. The rooms were so clean, housekeeping was on top of everything, complimentary breakfast was great and the older gentleman that worked breakfast was always so friendly. Beautiful hotel and location. Thanks again for a great stay!

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Nicole Sciulli8 months ago
3/5Google icon

Brides beware. I had my wedding at riverfront events. So I worked with the sales team while the hotel and venue itself is beautiful and everything is clean and looks new. There were parts of the bridal party suites that were broken and didn’t seem all there so we had to move things around in the room and alter things so that lighting would work with our photographer and getting hair and make up done. The real issue was with the sales staff. Every time we tried to address a problem we were sent to someone else yet, kept going around and around. they wanted to make sure that they had their money on time and we tried to keep track of who in both of our families were reserving rooms to make sure that people who needed them had them, and that became a nightmare because my mom had put her name down on multiple rooms and the suites, but my mother-in-law was able to go on and reserve two of the three suites even though my mom‘s name was already down on them so I don’t know why or how that happened but then extra rooms my mom had put her name down on also we’re not taken care of. My mom had to go in person three times and every time she was told the front desk person couldn’t help her and then if she wanted to book rooms she either had to do it with them or do it online, but then was met with not being able to do it, because the rooms were already taken by other guests, and then when it came down to the wire of our Wedding room discount cut off, we had to like tell them by a certain time and date the rooms that we were letting go which we were only two rooms off, so I don’t know why after all the issues we went through they didn’t just give us the two rooms just in case we had people day of the wedding need rooms. I think with a better sales team, structure, and being more communicative with their especially wedding parties, because I have heard through the grapevine that I am not the first bride to experience this that this could be an amazing venue, while beautiful and definitely met “Our look” needs it was very difficult to work with People that work there. I just want to communicate this for other brides, who are looking at this venue and make sure they know I am not saying not to go here because it is beautiful, and it fit our needs perfectly, but the issue was trying to communicate with the staff and being met with a lot of resistance. While I understand that there were plenty of rooms and that we were not the only wedding there because we spent the night in the hotel lobby bar with another wedding party that got married offsite. I also understand that the remaining rooms they decided to sell to a baseball team, which then to try to join both of our wedding parties at the hotel lobby with pizzas and it was just too much going on I was very surprised with how they reacted to, and had all of us parties being my wedding, party, the other wedding party, and the entire baseball team in the same space. My last piece of advice would be that on wedding, weekends or large event weekends there should definitely be more people at the front desk and or have more kiosks available for people to be able to check in because when people were trying to check in it definitely got backed up with only one person there. I wish that I would’ve seen more reviews like this while looking at the wedding planning process it probably just would have mentally prepped me more for what to be prepared for when working with certain sales teams. Our wedding is a huge topic with our family, because of how amazing it was and how much of a great time everyone had, but that was because a lot of it, I took care of behind-the-scenes, making sure that they didn’t have to deal with anything stressful, or that there was no out of the blue issues.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Dec, 2023Now

General Info

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Total number of rooms 114

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

7

Download

69

Upload

39

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Chase Center on the Riverfront

630 m

Wilmington Riverwalk

910 m

76ers Fieldhouse Powered by BPG|Sports

1.05 km

World Cafe Live at the Queen

1.5 km

Grand Opera House

2 km

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Getting around

Wilmington, DE (ZWI-Wilmington Train Station)

1.19 km

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Airports Nearby

Philadelphia Intl. Airport (PHL)

14.5 km

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Restaurants

McDonald's

1.5 km

Maryland Avenue Sub Shop

840 m

Iron Hill Brewery & Restaurant

350 m

Little Caesars Pizza

1 km

Karibbean Delight

980 m

Street View

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.9 - $2.8

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Coffee

$1.8 - $7.4

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Beer 0.5L

$1.6 - $2.6

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Meal, inexpensive restaurant

$11.1 - $26.7

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Public transport, one-way ticket

$1.8 - $3.2

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Taxi 1km (normal tariff)

$1.4 - $1.4

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Meal for 2 people, mid-range restaurant, three-course

$55.3 - $115.2

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Bottle of mid-range wine

$11.1 - $24

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McMeal at McDonalds

$7.4 - $11.1

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Coke/Pepsi 0.33L

$1.8 - $2.8

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Public transport, monthly pass

$88.5 - $129.1

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Gasoline (1 liter)

$0.8 - $1

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Mobile phone monthly plan

$32.3 - $92.2

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Fitness club, monthly fee

$22.1 - $92.2

Weather In Wilmington

°C
°F

Precipitation In Wilmington

mm
in

Air Quality

Moderate

PM2.59

PM1020

45

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome (restrictions apply)

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