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Image of Grand Mercure Hanoi
Image of Grand Mercure Hanoi
Image of Grand Mercure Hanoi
Image of Grand Mercure Hanoi
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1/5

Image of Grand Mercure Hanoi
Image of Grand Mercure HanoiImage of Grand Mercure HanoiImage of Grand Mercure HanoiImage of Grand Mercure Hanoi

Safety index

55 out of 100

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Business

Business

Family

Family

Luxury

Luxury

Spa

Spa

Grand Mercure Hanoi

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9.1

Excellent (207 ratings)

Hà Nội, Vietnam - 

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910 m Ho Chi Minh Mausoleum

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1.5 km St. Joseph's Cathedral of Hanoi

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2 km Hanoi Opera House

Hotel Overview

Grand Mercure Hanoi, according to user reviews, is a well-appreciated accommodation option in Hanoi, offering guests a blend of local charm and modern amenities for a comfortable stay. Its prime location, dedicated service, and range of facilities make it a popular choice among travelers visiting the area.

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Hotel highlights

Atmosphere

Location

Breakfast

  1. Exceptional Service: Staff are praised for their attentiveness, friendliness, and excellent customer service.
  2. Prime Location: Situated in a convenient location, making it easy for guests to explore local attractions and amenities.
  3. Quality Dining: The hotel's dining options receive commendations for their variety and quality.
  4. Comfortable Rooms: Guests appreciate the clean, spacious, and well-equipped rooms.
  5. Amenities: A wide range of facilities, including a fitness center, pool, and spa, adds to the comfort of guests' stays.
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Area for improvement

  1. Price Point: Some guests feel the pricing is a bit on the higher side compared to other local options.
  2. Wi-Fi Connectivity: A few guests have reported issues with the Wi-Fi signal strength and connectivity.
  3. Decor: While many find the hotel's design appealing, a few guests think it could benefit from an update or refresh.
  4. Noise Levels: Guests staying in rooms facing busy streets have mentioned noise as a disturbance.
  5. Availability of Pool: Although available, the pool's size and availability during busy periods have been points of concern for some.

Amenities

Extra beds/cribs

Pool

Breakfast available

Breakfast available

Free WiFi

Spa

Spa

Gym

Gym

Air conditioning

Air conditioning

Laundry

Laundry

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Related hotel videos

Score icon9.1

RateScore

Total 207 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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9.1

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9.6

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booking

194 Reviews

9.1 / 10

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expedia

13 Reviews

9.6 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Atmosphere

Location

Breakfast

Food

Cleanliness

Bar

Amenities

Fitness

Bathroom

Restaurant

Sleep

Transit

Business

Wellness

Spa

Atmosphere was mentioned 36 times

0% Negative97% Positive

Reviews based on Atmosphere

User image
Poh ling8 months ago
5/5Google icon

In summary, my stay at this hotel was marked by its friendly staff, efficient processes, clean and comfortable room, delightful dining experience, and a helpful concierge team. I couldn't have asked for a better experience, and I eagerly look forward to returning in the future. I had a wonderful experience during my stay at this hotel. The staff truly stood out with their exceptional friendliness, making me feel welcome from the moment I arrived. The room itself was impeccably clean, I appreciated the comfort and cleanliness it provided, which significantly enhanced my overall experience. On top of that, dining at the restaurant on level 2 was a delightful experience. The atmosphere was pleasant, leaving me thoroughly satisfied. The concierge staff also deserves special mention for their unwavering friendliness and remarkable assistance throughout my stay.

User image
瑞貴 斉5 months ago

Gym at rooftop and Personal trainer (Dung) was excellent|The hotel is brand new and equipment was great|The rooftop bar was quiet and nice atmosphere |The room is clean and well equipped |The breakfast at the hotel was also great and check in service was very fine

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Dec, 2023Now

General Info

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Total number of rooms 181

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Number of floors 16

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Number of buildings/towers 1

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Year Built 2020

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

8

Download

109

Upload

91

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Ho Chi Minh Mausoleum

910 m

St. Joseph's Cathedral of Hanoi

1.5 km

Hanoi Opera House

2 km

Hoan Kiem Lake

2 km

West Lake

2 km

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Getting around

Hanoi Railway Station

1.12 km

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Airports Nearby

Noi Bai Intl. Airport (HAN)

19.5 km

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Restaurants

Mỳ Chinh

140 m

Chago

140 m

Vape Loft

140 m

Quán Chè Cát Thành

Nearby

Ola's Steak

Nearby

Street View

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Daytime safety

80 out of 100

Safe

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Nighttime safety

57 out of 100

Risky

Hà Nội safety index

Safety

Crime

55

Overall Safety Index

Risky

An average rating of the six safety categories

55 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

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56

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

100

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Property safety

Unsafe

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Likelihood of theft.

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33

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Political safety

Very Unsafe

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Potential for infringement of political rights or political unrest.

lowhigh

9

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LGBTQ safety

Risky

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

46

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

88

36

Overall Crime index

Low

An average rating of the crime categories

36 out of 100

Property crime severity

Moderate

45

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Mugging or robbery  37/100

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Car theft  32/100

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Car break-ins  36/100

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Home break-ins  37/100

Violent crime severity

Low

30

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Physical attacks  28/100

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Racism or religion motivated attacks  12/100

Other crime severity

Low

31

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Insult or harassment in public  31/100

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Corruption or bribery  78/100

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Drug problem  40/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.4 - $0.9

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Coffee

$0.9 - $2.8

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Beer 0.5L

$0.6 - $1.1

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Meal, inexpensive restaurant

$1.3 - $4.6

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Public transport, one-way ticket

$0.3 - $0.4

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Taxi 1km (normal tariff)

$0.4 - $0.6

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Meal for 2 people, mid-range restaurant, three-course

$18.7 - $44.8

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Bottle of mid-range wine

$5.6 - $14.9

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McMeal at McDonalds

$3.7 - $5.6

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Coke/Pepsi 0.33L

$0.3 - $0.7

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Public transport, monthly pass

$5.6 - $11.2

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Gasoline (1 liter)

$0.8 - $0.9

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Mobile phone monthly plan

$3.7 - $7.5

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Fitness club, monthly fee

$11.2 - $56

Weather In Hà Nội

°C
°F

Precipitation In Hà Nội

mm
in

Air Quality

Unhealthy

PM2.548

PM10102

85

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Poor air quality affects health. Recommended to limit outdoor activity.

Drinkable Water Quality

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Good

Water quality is satisfactory. Slight deviations may be noticed.

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 14:00

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Check out until 12:00

Children welcome

No pets or service animals

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