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Image of JW Marriott Hotel Hanoi
Image of JW Marriott Hotel Hanoi
Image of JW Marriott Hotel Hanoi
Image of JW Marriott Hotel Hanoi
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1/5

Image of JW Marriott Hotel Hanoi
Image of JW Marriott Hotel HanoiImage of JW Marriott Hotel HanoiImage of JW Marriott Hotel HanoiImage of JW Marriott Hotel Hanoi

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Business

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Luxury

Spa

Spa

Family

Family

Romantic

City

City

JW Marriott Hotel Hanoi

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9.1

Excellent (653 ratings)

Hà Nội, Vietnam - 

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630 m Vietnam National Convention Center

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1.05 km Keangnam Landmark Tower 72

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2 km My Dinh National Stadium

Hotel Overview

JW Marriott Hotel Hanoi is a prominent and highly rated hotel known for its exceptional service, prime location, and luxurious amenities. Guests often highlight its impressive architecture and the quality of its facilities, including various dining options, the spa, and the fitness center. The hotel's staff are frequently commended for their professionalism and attentiveness. It consistently provides experiences that mix comfort, elegance, and cultural immersion for its visitors.

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Hotel highlights

Food

Atmosphere

Breakfast

  1. Exceptional Service: Staff members are noted for their professionalism, attentiveness, and willingness to go above and beyond.
  2. Luxurious Amenities: Includes high-end spa, diverse dining options, and state-of-the-art fitness center.
  3. Prime Location: Near top attractions and business districts, offering convenient access for both leisure and business travelers.
  4. Impressive Architecture: Iconic design that stands out in the cityscape, adding to the overall experience of luxury and exclusivity.
  5. Comfortable and Elegant Rooms: Guests often praise the comfort and elegance of the rooms, highlighting their spaciousness and modern amenities.
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Area for improvement

  1. High Price Point: Some guests find the hotel to be quite expensive, affecting its value for money rating.
  2. Limited Local Flavor: Though offering excellent food, some guests desire more local dishes and culinary experiences.
  3. Busy at Times: The hotel can be exceptionally busy, particularly in common areas, leading to a less peaceful experience.
  4. Extra Charges: Additional charges for certain amenities and services have been a point of contention for some guests.
  5. Parking Challenges: Some guests have noted difficulties with parking, including availability and accessibility issues.

Amenities

Extra beds/cribs

Pool

Breakfast available

Breakfast available

Spa

Spa

Hot Tub

Free WiFi

Air conditioning

Air conditioning

Laundry

Laundry

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Related hotel videos

Score icon9.1

RateScore

Total 653 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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9.0

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9.2

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booking

192 Reviews

9.0 / 10

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expedia

461 Reviews

9.2 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Food

Location

Atmosphere

Breakfast

Bar

Cleanliness

Business

Amenities

Fitness

Nature

Restaurant

Wellness

Pool

Spa

Nightlife

Bathroom

Sleep

Gym

Family

Accessibility

Transit

Parking

Couples

Kitchen

Wi-Fi

Air Conditioning

Entertainment

Hot Tub

Food was mentioned 311 times

6% Negative83% Positive

Reviews based on Food

User image
V V5 months ago
5/5Google icon

The suite room is supper large and spacious, the room decoration is a little bit dull though. Spa is very good , I had therapist named Ngan for 2 times and she is very professional Japanese restaurant is perfect with both food and service. Cantonese restaurant has nice atmosphere but the food is so so and too oily

User image
Onder “Max” Gok6 months ago
5/5Google icon

JW Marriott Hanoi: A Luxurious Oasis I recently had the pleasure of staying at the JW Marriott Hanoi, and I cannot recommend it highly enough. From the moment I arrived, I was greeted with warm smiles and exceptional service. General Manager Mark Van Der Wielen's commitment to his guests is evident in every detail, and his cultural sensitivity creates a truly welcoming atmosphere. The rooms are spacious, elegant, and equipped with all the amenities needed for a comfortable stay. The bed was incredibly comfortable, and the views from the room were breathtaking. The breakfast buffet was simply outstanding. With a wide variety of delicious and fresh options, it was the perfect way to start each day. I especially enjoyed the local Vietnamese dishes, which offered a taste of authentic Hanoi cuisine. The indoor pool is a perfect place to relax and unwind after a busy day exploring the city. The temperature is perfect for an extended swim, and the pool area is clean and well-maintained. I also had the opportunity to experience the spa, and I was thoroughly impressed. The staff is professional and attentive, and the treatments are both luxurious and effective. My facial was one of the best I have ever had, and I left feeling completely rejuvenated. What truly sets the JW Marriott Hanoi apart is the exceptional service. Every member of the staff, from the front desk to the housekeeping team, is genuinely friendly and always willing to go the extra mile to ensure your stay is enjoyable. They are a true credit to the hotel and the Marriott brand. Whether you are traveling for business or pleasure, the JW Marriott Hanoi is the perfect choice. It offers a luxurious and relaxing experience in the heart of Hanoi. I would highly recommend this hotel to anyone looking for an unforgettable stay in the Vietnamese capital. Lastly hotel is working hard to optimise its carbon footprint. Great to see JW is working towards Marriott sustainability goals. That’s another reason to choose JW Hanoi for your stay. Special thanks to Mark Van Der Wielen and his entire team for making our stay special.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Dec, 2023Now

General Info

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Total number of rooms 450

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Number of floors 8

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Year Built 2013

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

5

Download

113

Upload

101

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Vietnam National Convention Center

630 m

Keangnam Landmark Tower 72

1.05 km

My Dinh National Stadium

2 km

Lotte Center Hanoi

2.5 km

Hoan Kiem Lake

5.5 km

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Getting around

Ga Thuong Tin Station

8.5 km

Ga Hà Đông Station

12 km

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Airports Nearby

Noi Bai Intl. Airport (HAN)

19.5 km

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Restaurants

Crystal Jade Palace

280 m

The Lounge

210 m

French Grill

280 m

Akira Back

Nearby

JW Cafe

210 m

Street View

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.4 - $0.9

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Coffee

$0.9 - $2.8

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Beer 0.5L

$0.6 - $1.1

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Meal, inexpensive restaurant

$1.3 - $4.6

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Public transport, one-way ticket

$0.3 - $0.4

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Taxi 1km (normal tariff)

$0.4 - $0.6

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Meal for 2 people, mid-range restaurant, three-course

$18.7 - $44.8

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Bottle of mid-range wine

$5.6 - $14.9

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McMeal at McDonalds

$3.7 - $5.6

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Coke/Pepsi 0.33L

$0.3 - $0.7

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Public transport, monthly pass

$5.6 - $11.2

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Gasoline (1 liter)

$0.8 - $0.9

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Mobile phone monthly plan

$3.7 - $7.5

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Fitness club, monthly fee

$11.2 - $56

Weather In Hà Nội

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°F

Precipitation In Hà Nội

mm
in

Air Quality

Unhealthy

PM2.548

PM10102

85

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Poor air quality affects health. Recommended to limit outdoor activity.

Drinkable Water Quality

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Good

Water quality is satisfactory. Slight deviations may be noticed.

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets or service animals

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