MINT Apartments Greenside

Arlen Matthew Humphries1 year ago

1/5

The Location was excellent, The rooms , we had problems with the mattresses for 2 months. Told for 2 months every Monday they would attend to the cleaning of the curtains and replacement of mattresses. Instead a video of a cleaning in a separate unit was Sent to me. I actually left the premises for this activity promised by facilities manager. Then I get back and I must take that mattress down . Me and help from security. There are NO prices pasted or on display in reception area. The other Mints Sandton View and Melrose display it. This caused a huge problem and the realization that nobody is aware of prices 3 managers. 2 Hosts later nobody could quite the Same price. This is unacceptable. How can your staff in this industry display arrogance , display non accountability and don't provide a guest with peace of mind in this industry at that price. You own the building , you have 2 generator running or 3 that is for the businesses that also pay rent to you. There is no business man that is going to invest in generator whilst renting that is the Landlord job. Then at your price you look at profitability instead of providing peace of mind as per Tourism Guests are to have constant supply of electricity. The issues of power lights I had to wait for and beg. Because due to Eskom there was no electricity most of the time everyone knows how bad schedule was. Still expected to pay full price. Then constantly having to do your property manager job. I went to Kathrine and nobody is prepared for meeting. I was contacted by SAPS instead. That was very disrespectful. Connect your generators to power the guests as well . The payments or price charged is paid take Diesel money from there. Poor service will result in no guests and no guests is bad business. So Bee and guys thanks for the stay. But i had to point these things out. But a good vibe and still recomend you guys if above is sorted out