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Japan Airlines vs Singapore Airlines : Which One is Better?

Travel enthusiasts often find themselves weighing options between different airlines, and a common comparison is between Japan Airlines and Singapore Airlines. Both are renowned for their exceptional service, but how do they really stack up against each other?

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By Eglė

Published: Dec 13, 2023 min read

Japan Airlines vs Singapore Airlines : Which One is Better?

In 2023, Bounce, a luggage storage firm, released its Airline Index, which evaluated 60 global airlines. The assessment included criteria such as meal quality, inflight entertainment, seat comfort, and staff service ratings sourced from Additionally, factors like on-time arrivals, cancellation rates, overall flight volume, and allowances for free carry-on, domestic checked, and international checked luggage were considered. This annual ranking of the world's top airlines placed Japan Airlines at the first place,, with Singapore Airlines following closely behind.

Hubs, Routes and Destinations

Japan Airlines has a strong network, particularly in Asia, and offers excellent connectivity to and from Japan. For travelers looking to explore Japan and its neighboring countries, JAL is a great option. Also, it is a member of the Oneworld alliance. 

  • Japan Airlines main hubs - Haneda Airport, Narita International Airport, Osaka International (Itami) Airport, Kansai International Airport and Chubu Centrair International Airport. 
  • Japan Airlines operates flights to 52 domestic locations within Japan and 39 international destinations across 21 countries.
  • JAL Group operates a total of 199 routes, which includes 133 domestic and 66 international routes. Their global network extends to 64 countries and regions, encompassing 376 airports.

Singapore Airlines, famous for its global reach, offers extensive connectivity across continents. What's more, Sinpagore airlines is a member of the Star Alliance, Singapore Airlines benefits from an extended network, reaching nearly 1,250 destinations worldwide. 

  • The hub - Changi Airport, is a major international transit point, making Singapore Airlines a superior choice for global travelers.
  • Singapore Airlines offers flights to 139 airports across 34 countries. 
Japan Airlines vs Singapore Airlines : Which One is Better?  - Japan Airlines

Loyalty Programs

Frequent flyers can benefit from the JAL Mileage Bank or Singapore Airlines' KrisFlyer. Both programs offer ample opportunities to earn and redeem miles, but KrisFlyer is often lauded for its flexibility and the number of partner airlines.

JAL's Mileage Bank lets you earn miles not just by flying with JAL or its friends in the Oneworld group, like American Airlines, but also when you stay at hotels or rent a car. The cool part is, you can use these miles to get free flights, move up to better seats, or even cover extra bags. They have different levels in their club, and as you move up, you get neat perks like getting on the plane faster or chilling in fancy lounges. This program is super handy if you're flying a lot in Asia or with their partner airlines.

KrisFlyer from Singapore Airlines is all about giving you miles for flying with them or their buddies in the Star Alliance, like United Airlines. You can also get miles from hotels, shopping, and more. What's awesome about KrisFlyer is how you can use your miles in lots of ways - like booking flights, upgrading your seat, or even shopping. They've got different membership levels too, where you can enjoy extras like more bag space and speedy boarding. KrisFlyer is really flexible, especially if you're jetting around the world and using different airlines.

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In-Flight Experience

Japan Airlines is renowned for its outstanding service and luxurious cabin designs, ensuring a superior flying experience. They provide a variety of seating options, including Economy, Premium Economy, Business Class, and First Class, tailored to fit the needs of different travelers. Every seat, regardless of class, offers ample legroom and adjustable headrests, with Business Class featuring fully flat reclining seats. 

Economy passengers enjoy a generous baggage allowance of two 23 kg bags, while Business Class travelers can check in three bags of the same weight. Onboard WiFi keeps passengers connected, and the complimentary meal service offers a range of international dishes. Japan Airlines combines comfort, convenience, and luxury, making every journey a memorable experience.

Singapore Airlines, known for being a top-notch airline, provides an amazing experience for everyone who flies with them. They're really good at making flights comfortable and fun, with great food and lots of movies and music to enjoy. They're also great at making sure everyone gets food they can eat, even if they have food allergies or special diets. 

In First Class, you get free meals, drinks, lots of space, more luggage allowance, and Wi-Fi on some planes. Business Class is pretty fancy too, with awesome seats and lots of the same perks as First Class, just a bit less. If you're flying Economy, you still get to check in a good amount of luggage (30 kilograms) and get free meals and drinks on longer flights. Plus, everyone gets to use a big touch-screen right in front of their seat to watch over 1,000 different movies, listen to music, or play games.

Price and Value for Money

Price is a factor where personal opinion plays a big role. Singapore Airlines tends to be more expensive, but many people feel that the high-quality service and comfort they provide are worth the extra cost. On the other hand, Japan Airlines is generally more affordable and is seen as offering great value for money, particularly for travelers going to or within Asia. When choosing between the two, it's important to consider what matters more to you: the luxury and extensive services of Singapore Airlines or the cost-effective and reliable experience of Japan Airlines. Ultimately, your choice will depend on your budget and what you're looking for in your travel experience.

Choosing between Japan Airlines and Singapore Airlines ultimately concerns personal preference and travel needs. Singapore Airlines is your go-to if you're seeking unparalleled luxury and global connectivity. However, Japan Airlines is a fantastic choice if you're looking for comfort and exemplary service with a more reasonable price tag, particularly for travel within Asia. Both airlines promise a delightful flying experience, so you can't go wrong with either!

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